Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
Most AI receptionists are one generic bot reading a script that you configure yourself. dolfyn is the opposite: a done-for-you system of specialist agents, each trained for a single job like new leads, existing customers, or after-hours emergencies, with an intake agent routing every caller to the right one. Each agent is built from scratch around a client's services, pricing, call flow, and service area, then connected to the tools they already run through custom API integrations (Buildium, Rent Manager, ServiceTitan, Jobber, Housecall Pro, HubSpot, Zapier). It answers every call 24/7, qualifies and routes, books jobs, and triages real emergencies by the client's own rules, writing calls and leads straight into their system. A real team reviews calls daily and keeps each agent tuned. dolfyn works for property managers, home service and trades businesses, and professional offices across the US and Canada.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Buildium
No
Cal.ai
No
Google Calendar
No
Housecall Pro
No
HubSpot AEO
No
Jobber
No
Rent Manager
No
Salesforce
No
ServiceTitan
No
monday CRM
No
Integrations
Buildium
Yes
Cal.ai
Yes
Google Calendar
Yes
Housecall Pro
Yes
HubSpot AEO
Yes
Jobber
Yes
Rent Manager
Yes
Salesforce
Yes
ServiceTitan
Yes
monday CRM
Yes
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
$179/mo
Plans are priced by level of integration, automations, and volume.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
dolfyn
Founded
2024
Country
Canada
Website
dolfyn.ai
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No