Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
Vicon stands out as a premier innovator in HVAC, plasma, and liner software tailored for the sheet metal fabrication industry. Its suite of solutions—spanning coil line, pipe line, and plasma automation—offers unmatched efficiency and precision. Each software product is engineered to integrate with state-of-the-art machinery, delivering seamless workflow management for manufacturers. From duct fabrication to laser cutting, Vicon’s technology helps businesses enhance productivity and maintain high-quality standards. The company’s operations in Pevely, Missouri, and Meadville, Pennsylvania, provide dedicated sales, service, and manufacturing support. With responsive technical teams and years of proven expertise, Vicon ensures every client receives the right tools for success. The platform’s flexible software options adapt to diverse industrial environments, ensuring consistent performance across production lines. Overall, Vicon combines craftsmanship with innovation to redefine modern manufacturing efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
New Era
No
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
Vicon Machinery
Country
United States
Website
viconmachinery.com/hvacsoftwarepage
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
No
Maintenance Scheduling
No
Mobile Access
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
Yes