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Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
Safigo Reception serves as an all-in-one AI voice receptionist tailored specifically for small businesses in Canada. If a call comes in when the business owner is unavailable, Safigo promptly answers within two rings, assesses the nature of the call, schedules the appointment, and sends the owner a text with the relevant information. The service utilizes cutting-edge technology from OpenAI's gpt-realtime, Twilio for telecommunication, and LiveKit for audio management. It supports communication in 11 languages right from the start, including English, Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, French, and Arabic. This system is particularly designed for traditional service industries that prefer not to adopt new applications or dashboards, making it ideal for plumbers, electricians, HVAC specialists, dentists, real estate agents, hair salon owners, accountants, lawyers, and restaurant operators. There are three pricing tiers available in CAD: Plug & Play at $100 setup and $500 per month for established verticals, Built for You at $1,000 setup and $500 per month for any individual phone business, and Built for You Multi at $2,000 setup and $1,000 per month for businesses with multiple phones or locations. The entire setup process is managed by Safigo, which also offers a 60-day return on investment guarantee. Proudly Canadian, Safigo is based in Port Moody, British Columbia, and is committed to enhancing the efficiency of small businesses. By providing such robust features, Safigo ensures that business owners can focus on their work without the distraction of missed calls.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
$500 CAD/month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
Safigo
Founded
2026
Country
Canada
Website
safigo.ai
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No