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Average Ratings 0 Ratings
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
Recepcionista.com serves as an AI-driven front-office solution tailored for service-oriented businesses in Spain, functioning as a virtual receptionist that manages incoming calls and WhatsApp messages around the clock. It intelligently interprets customer needs, gathers essential contact and service information, provides answers to preset questions, qualifies leads, schedules appointments, and appropriately directs or escalates inquiries. Users have the flexibility to customize their offerings, working hours, frequently asked questions, pricing information, scheduling protocols, and escalation processes. The platform conveniently delivers organized summaries to team members while seamlessly integrating with tools like Google Calendar, Microsoft Outlook, Microsoft 365, WhatsApp Business, and Telnyx. Subscription plans begin at €99 per month and come with guided setup assistance. This innovative service is particularly beneficial for solo entrepreneurs and service teams aiming to minimize missed calls and ensure that conversations lead to actionable next steps, ultimately enhancing their operational efficiency. Additionally, its user-friendly interface makes it accessible for those with varying levels of technical expertise.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
€99/month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
Recepcionista.com
Founded
2024
Country
Spain
Website
www.recepcionista.com
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No