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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

Description

An optimal platform for observing and troubleshooting HVAC systems with various data outputs is essential. Transform your equipment into a digital asset by leveraging our customized diagnostics platform, which helps minimize repair expenditures and boosts customer satisfaction. Key features include continuous remote monitoring and troubleshooting capabilities, accurately diagnosing 80% of heating and cooling issues, integration with your mobile application that provides user-friendly alerts, immediate notification of fault codes, and sophisticated algorithms that utilize weather information. The necessity for a robust autonomous multi-engine system that coordinates tasks efficiently cannot be overstated. For successful digital transformation, the system architecture must accommodate diverse user journeys across different roles to fulfill various objectives. INFAWEB presents a range of capabilities designed to enhance operational efficiency and decision-making. By adopting such a comprehensive approach, businesses can ensure they are equipped to tackle the complexities of modern HVAC management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$95/month
Free Trial Yes 
Free Version No 

Pricing Details

$8
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Vendor Details

Company Name

Infabytes Solutions

Founded

2012

Website

infabytes.com

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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