Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
Become part of the growing community of 200,000 users by downloading our range of HVAC applications, featuring the newly revamped HVAC Toolkit. This essential app for iPhone and iPad users is a must-have for professionals in the HVAC sector, bringing together several of our standalone iOS applications into one convenient platform. The universal app is designed to function seamlessly on both iPhone and iPad, automatically adjusting its interface to fit any screen size. With the "HVAC Equipment Locator" module, users can monitor, share, and personalize their equipment nameplate and maintenance information. Additionally, the "HVAC PT Chart" module provides straightforward access to the pressure-temperature characteristics of over 100 refrigerants, serving as a modern alternative to the traditional paper PT charts previously carried by many. Furthermore, the "HVAC Refrigerant Charge" module enables quick calculations of superheat and subcool refrigerant charges, making it an invaluable tool for HVAC technicians on the go. With pressure-temperature data available for more than 100 commonly used refrigerants, this app is a comprehensive solution tailored for today’s HVAC professionals.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
$24 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
Carmel Software
Founded
1995
Country
United States
Website
www.carmelsoft.com/iOS-Mobile-Software-HVAC-Toolkit
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No