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support

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Description

An all-encompassing solution for the restaurant sector, applicable across various types from casual cafes to upscale dining establishments and large chains, has become increasingly essential. As the restaurant landscape transforms in tandem with digital advancements, establishments are continually adapting to new innovations. With the hospitality industry facing heightened demand and intense competition, restaurants and hotels must ensure that their everyday operations do not hinder their overall effectiveness. Therefore, adopting the Restaurant management system by Dhru ERP has proved to be a strategic move for those in the industry aiming to enhance their profitability and reputation. Additionally, we provide a comprehensive solution for the Retail sector that accommodates everything from individual outlets to multi-channel brands, with features allowing users to visually select items by category, specify quantities, and manage orders along with personalized notes to streamline the ordering process. This holistic approach empowers businesses to operate more efficiently and meet the evolving needs of their clientele.

Description

Resy caters to a wide range of dining experiences, from beloved neighborhood spots to renowned restaurants recognized by James Beard and Michelin awards. Information such as guest profiles, special occasions, dietary needs, and more can be effortlessly shared across all venues by any user, on any device, ensuring that no questions need to be asked. Unlike other services, Resy does not impose charges per reservation, allowing you to thrive without penalties for your success. Additionally, throughout 2020, we are offering complete fee relief to both new and existing partners. When you combine our cutting-edge table management system with an insightful data and analytics portal, you can achieve unprecedented levels of reservations and revenue. Today, dining discovery extends beyond a single platform; food enthusiasts frequently utilize various channels to explore and engage with their favorite eateries, particularly through their smartphones. To enhance this experience, we have collaborated with major platforms like Instagram, Google, and Facebook, enabling a smooth integration of Resy restaurant bookings directly within their services, ultimately simplifying the reservation process. This comprehensive approach aims to ensure that every dining experience is as seamless and enjoyable as possible.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Actionbase No 
Anon No 
Atlas Direct Tips No 
Doshii No 
Facebook No 
Formitable No 
Google Business Profile No 
Hostie No 
Instagram No 
Minitable No 
Mosaic by MethodWorx No 
Painapo No 
Peppr No 
Sorrel AI No 
me&u No 
resmio No 

Integrations

Actionbase Yes 
Anon Yes 
Atlas Direct Tips Yes 
Doshii Yes 
Facebook Yes 
Formitable Yes 
Google Business Profile Yes 
Hostie Yes 
Instagram Yes 
Minitable Yes 
Mosaic by MethodWorx Yes 
Painapo Yes 
Peppr Yes 
Sorrel AI Yes 
me&u Yes 
resmio Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dhru

Founded

2007

Country

India

Website

www.dhru.com

Vendor Details

Company Name

Resy Network

Founded

2014

Country

United States

Website

www.resyos.com

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management No 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders No 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications No 
Waitlist Management Yes 

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