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Description
Personalization has become a standard practice in today's digital landscape. You can expand your global outreach effortlessly, even without previous experience. With an astonishing open rate exceeding 90% and a response rate that can reach up to 45%, SMS stands out as the most immediate method for companies to engage with their customers. Additionally, SMS serves as a robust and secure option for user authentication. The implementation of SMS verification introduces a vital layer of security that many businesses find indispensable. Have you ever experienced delays waiting for someone during a meeting? With SMS reminders, you can mitigate concerns about appointments, meetings, or the risk of no-shows. SMS also acts as an essential tool for dispatching alerts to clients, ensuring they receive timely information on critical issues such as weather changes or power outages. Furthermore, utilizing text messaging is generally more cost-effective than conventional marketing strategies, especially when disseminating a high volume of messages. Offering the highest conversion rates at the most affordable prices, SMS has become the preferred communication method for a multitude of enterprises across the globe. As businesses continue to evolve, SMS remains a key player in bridging the gap between companies and their clientele.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Meevo
NICE CXone Mpower
PayPal
Paysera
RingCentral RingCX
STX
SalonBiz
SpiceX
Viber
Integrations
Genesys Cloud CX
Meevo
NICE CXone Mpower
PayPal
Paysera
RingCentral RingCX
STX
SalonBiz
SpiceX
Viber
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dexatel
Founded
2005
Country
Estonia
Website
dexatel.com
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win