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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Personalization has become a standard practice in today's digital landscape. You can expand your global outreach effortlessly, even without previous experience. With an astonishing open rate exceeding 90% and a response rate that can reach up to 45%, SMS stands out as the most immediate method for companies to engage with their customers. Additionally, SMS serves as a robust and secure option for user authentication. The implementation of SMS verification introduces a vital layer of security that many businesses find indispensable. Have you ever experienced delays waiting for someone during a meeting? With SMS reminders, you can mitigate concerns about appointments, meetings, or the risk of no-shows. SMS also acts as an essential tool for dispatching alerts to clients, ensuring they receive timely information on critical issues such as weather changes or power outages. Furthermore, utilizing text messaging is generally more cost-effective than conventional marketing strategies, especially when disseminating a high volume of messages. Offering the highest conversion rates at the most affordable prices, SMS has become the preferred communication method for a multitude of enterprises across the globe. As businesses continue to evolve, SMS remains a key player in bridging the gap between companies and their clientele.

Description

GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Cellcast No 
ChatGPT No 
Facebook Messenger No 
Meta AI No 
PayPal Yes 
Paysera Yes 
Salesforce No 
Telnyx No 
Twilio No 
Viber Yes 

Integrations

WhatsApp Yes 
Cellcast Yes 
ChatGPT Yes 
Facebook Messenger Yes 
Meta AI Yes 
PayPal No 
Paysera No 
Salesforce Yes 
Telnyx Yes 
Twilio Yes 
Viber No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dexatel

Founded

2005

Country

Estonia

Website

dexatel.com

Vendor Details

Company Name

GirikSMS

Founded

2021

Country

United States

Website

www.giriksms.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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