Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DexCare serves as a platform-as-a-service tailored for health systems, adeptly managing digital demand alongside health system capacity across various care lines. Amidst a myriad of “point solutions,” it acts as the operational backbone that integrates all components seamlessly. It enhances accessibility by broadening the reach of health system services into innovative digital and on-demand consumer markets. By offering a fully digitized and cohesive user experience, it fosters new commercial patient acquisition while capitalizing on established investments in EMR, caregiver resources, and brand identity. Originating from Providence, one of the largest and most digitally advanced health systems in the United States, DexCare was initially crafted to facilitate same-day care. Since 2016, it has effectively driven high-value patient acquisition, navigational efficiency, and capacity optimization for the organization. The leadership team of the company is composed of seasoned professionals from healthcare and technology sectors, boasting decades of expertise in transforming health systems. Their collective knowledge positions DexCare to continuously innovate and adapt in a rapidly evolving healthcare landscape.
Description
Loyal is a comprehensive digital healthcare platform designed to streamline and enhance the patient experience and provider interactions within health systems by consolidating essential care touchpoints, including the management of provider and location data, digital engagement, automated scheduling, conversational chat, health risk assessments (HRAs), customer relationship management (CRM), and reputation oversight, all accessible through a single, integrated interface. By leveraging natural language processing and AI-driven technologies, the platform simplifies the process for patients to find care, secure real-time appointment bookings across various channels, interact with conversational AI for assistance, and navigate their healthcare journey effectively. Additionally, it equips organizations with automated CRM strategies, extensive provider directories, tools for ratings and reviews, and detailed data insights, all of which are crucial for enhancing engagement, boosting conversions, and informing strategic decision-making. This holistic approach not only improves operational efficiency but also fosters a more connected and responsive healthcare environment for both patients and providers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DexCare
Founded
2016
Country
United States
Website
www.dexcarehealth.com
Vendor Details
Company Name
Loyal
Founded
2015
Country
United States
Website
loyalhealth.com
Product Features
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No