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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Historian is a software solution designed for the comprehensive and ongoing tracking of various metrics. It utilizes an InfluxDB time-series database to facilitate long-term monitoring applications seamlessly. You can oversee data related to vibration, temperature, inclination, strain, pressure, and more, using either a self-hosted setup or a completely managed cloud service. The system is compatible with the standard OPC UA protocol, ensuring efficient data access and enabling integration with DewesoftX data acquisition software, SCADAs, ERPs, or any other OPC UA-enabled clients. The data is securely housed within a cutting-edge open-source InfluxDB database, which is crafted by InfluxData and written in Go, allowing for rapid and high-availability storage and retrieval of time series data relevant to operational monitoring, application metrics, IoT sensor data, and real-time analytics. Users can choose to install the Historian service either locally on the measurement unit or within their local intranet, or opt for a fully managed cloud service tailored to their needs. This flexibility makes Historian a versatile choice for organizations looking to enhance their data monitoring capabilities.

Description

Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DewesoftX Yes 
InfluxDB Yes 
Microsoft Excel Yes 

Integrations

DewesoftX No 
InfluxDB No 
Microsoft Excel No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DEWESoft

Country

United States

Website

dewesoft.com/products/daq-software/historian

Vendor Details

Company Name

QX Global

Country

United Kingdom

Website

qxglobalgroup.com/product/qx-email-query-management-system/

Product Features

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

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