Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Historian is a software solution designed for the comprehensive and ongoing tracking of various metrics. It utilizes an InfluxDB time-series database to facilitate long-term monitoring applications seamlessly. You can oversee data related to vibration, temperature, inclination, strain, pressure, and more, using either a self-hosted setup or a completely managed cloud service. The system is compatible with the standard OPC UA protocol, ensuring efficient data access and enabling integration with DewesoftX data acquisition software, SCADAs, ERPs, or any other OPC UA-enabled clients. The data is securely housed within a cutting-edge open-source InfluxDB database, which is crafted by InfluxData and written in Go, allowing for rapid and high-availability storage and retrieval of time series data relevant to operational monitoring, application metrics, IoT sensor data, and real-time analytics. Users can choose to install the Historian service either locally on the measurement unit or within their local intranet, or opt for a fully managed cloud service tailored to their needs. This flexibility makes Historian a versatile choice for organizations looking to enhance their data monitoring capabilities.
Description
Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
DewesoftX
No
InfluxDB
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DEWESoft
Country
United States
Website
dewesoft.com/products/daq-software/historian
Vendor Details
Company Name
QX Global
Country
United Kingdom
Website
qxglobalgroup.com/product/qx-email-query-management-system/
Product Features
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No