Average Ratings 149 Ratings
Average Ratings 0 Ratings
Description
Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack.
Integrations
Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time.
Test drive all features for free
It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.
Description
Oversee tasks and work orders while obtaining immediate updates from field personnel to minimize operational expenses. Create customized mobile forms tailored to diverse workflows for gathering essential data and delivery confirmations. Utilize automation and scheduling tools to identify technicians with the most appropriate expertise. Offer live tracking of the field service workforce to facilitate impromptu service requests and enhance the use of resources. Monitor employee hours alongside GPS location tracking to optimize time management for resources. Track the pickups and drop-offs of drivers, ensuring real-time receipt of delivery confirmations. OfficeTrack stands out as a groundbreaking workforce management platform, streamlining field service operations, enhancing efficiency, and elevating customer satisfaction. With its extensive and customizable features, OfficeTrack caters to the varied requirements of numerous sectors, ranging from small and medium enterprises to large corporations, making it a versatile choice for workforce management. Ultimately, this solution embodies a commitment to innovation and adaptability in the face of evolving industry demands.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
8x8
Yes
AfterShip
Yes
Exotel
Yes
LINK Mobility
Yes
MYOB
Yes
Machship
Yes
Microsoft Power BI
No
Monkedo
Yes
QuickBooks Online
Yes
Shopee
Yes
Integrations
8x8
No
AfterShip
No
Exotel
No
LINK Mobility
No
MYOB
No
Machship
No
Microsoft Power BI
Yes
Monkedo
No
QuickBooks Online
No
Shopee
No
Pricing Details
$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations
ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics
CUSTOM - for 100+ fleets, custom pricing and support
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations
ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics
CUSTOM - for 100+ fleets, custom pricing and support
Free Trial
Yes
Free Version
Yes
Pricing Details
10 usd
The price may vary depending on the licenses purchased
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Detrack Systems
Founded
2013
Country
Singapore
Website
www.detrack.com
Vendor Details
Company Name
OfficeTack
Country
Israel
Website
www.officetrack.com
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
No
Compensation Management
No
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
No
For Restaurants
No
Order Tracking
Yes
Routing
Yes
Scheduling
Yes
Signature Capture
Yes
Surveys & Feedback
Yes
Fleet Management
Dispatch Management
Yes
Employee Management
No
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
No
Inspection Management
Yes
Inventory Management
No
Maintenance Management
No
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
No
Work Order Management
Yes
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
Yes
Inventory Management
No
Order Management
Yes
Purchasing
No
Scheduling
Yes
Shipping Management
No
Transportation Management
Yes
Transportation Management
Billing & Invoicing
Yes
Carrier Management
Yes
Customer Management
Yes
Dispatch Management
Yes
Driver Management
Yes
Fleet / Equipment Management
Yes
Load Management
Yes
Order Management
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
