Average Ratings 149 Ratings
Average Ratings 0 Ratings
Description
Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack.
Integrations
Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time.
Test drive all features for free
It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.
Description
Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company.
1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works.
2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after
the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.}
3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options.
4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shopify
Yes
AfterShip
Yes
Centra
No
Dixa
No
Emarsys
No
Klaviyo
No
LINK Mobility
Yes
Loqate
No
MYOB
Yes
Machship
Yes
Integrations
Shopify
Yes
AfterShip
No
Centra
Yes
Dixa
Yes
Emarsys
Yes
Klaviyo
Yes
LINK Mobility
No
Loqate
Yes
MYOB
No
Machship
No
Pricing Details
$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations
ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics
CUSTOM - for 100+ fleets, custom pricing and support
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations
ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics
CUSTOM - for 100+ fleets, custom pricing and support
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Detrack Systems
Founded
2013
Country
Singapore
Website
www.detrack.com
Vendor Details
Company Name
Ingrid
Founded
2015
Country
Sweden, UK, Netherlands
Website
www.ingrid.com
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
No
Compensation Management
No
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
No
For Restaurants
No
Order Tracking
Yes
Routing
Yes
Scheduling
Yes
Signature Capture
Yes
Surveys & Feedback
Yes
Fleet Management
Dispatch Management
Yes
Employee Management
No
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
No
Inspection Management
Yes
Inventory Management
No
Maintenance Management
No
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
No
Work Order Management
Yes
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
Yes
Inventory Management
No
Order Management
Yes
Purchasing
No
Scheduling
Yes
Shipping Management
No
Transportation Management
Yes
Transportation Management
Billing & Invoicing
Yes
Carrier Management
Yes
Customer Management
Yes
Dispatch Management
Yes
Driver Management
Yes
Fleet / Equipment Management
Yes
Load Management
Yes
Order Management
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Transportation Management
Billing & Invoicing
No
Carrier Management
Yes
Customer Management
No
Dispatch Management
No
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Shipment Management
Yes
