Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The software has been meticulously designed for Tour Operators, Destination Management Organizations, and Incentive Companies, facilitating the automation, creation, administration, and management of itineraries for Incentive Programs, Group Trips, Self Drive/FIT, and Events. Our Edge tourism software suite encompasses all elements of the robust Destination Builder system, which features comprehensive Consultant capabilities, enhanced Management oversight, and Accountancy controls. Additionally, Edge provides customizable Vouchers and Word Itineraries tailored to meet the unique needs of your Tourism Company. Clients utilizing Edge-Plus can take advantage of our Development Agreement, which allows for the submission of requests for new features and functionalities, often at no extra charge. The software also offers seamless accounting integration with external systems, extensive Management and settings controls, detailed Marketing analysis, and an automated overnight update feature, ensuring that your business remains at the forefront of innovation and efficiency. With such a range of capabilities, users can significantly enhance their operational effectiveness in the competitive tourism market.
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
2Subscribe
No
Microsoft Excel
Yes
Microsoft Word
Yes
Pastel
Yes
QuickBooks Online
Yes
Integrations
Microsoft Outlook
Yes
2Subscribe
Yes
Microsoft Excel
No
Microsoft Word
No
Pastel
No
QuickBooks Online
No
Pricing Details
$14.70 per user per month
$191.76 Joining Fee
Free Trial
No
Free Version
No
Pricing Details
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
P3Projects
Country
South Africa
Website
www.destinationbuilder.info/tourism-software.html
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
Yes
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No