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Average Ratings 0 Ratings

Total
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Description

Desktop Alert facilitates communication among the nation's emergency response teams and various industries for urgent and significant messages on a global scale. It offers a range of communication tools that ensure vital information, including threat alerts and corporate notifications, reaches users via computer screens, email, mobile devices, SMS, and large displays or kiosks. Notably, Desktop Alert is the sole internal communications provider in the United States awarded the prestigious DISA security certification from the Department of Defense. Its clientele includes prominent government entities such as the US Department of Defense, NATO Enterprise Worldwide (as the exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Additionally, it serves several corporate clients, including Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This unique position as a certified vendor underscores Desktop Alert's vital role in enhancing communication security and efficiency in critical situations.

Description

Vocodia is transforming the landscape of contact centers through its cutting-edge conversational AI technology, which is designed to automate and enhance operational efficiency. This sophisticated AI software excels at handling the demanding tasks of cold calling for lead generation, pre-qualification, and ensuring regulatory compliance, giving your business a significant competitive advantage. With DISA, you can increase sales, onboard customers, and promote services with machine-like precision and reliability, all while minimizing overhead expenses and enhancing the customer experience. Operating continuously without breaks, DISA adheres strictly to its script and works tirelessly around the clock, capable of conducting cold calls, pre-qualifying leads, and making scheduling or payment reminder calls. Furthermore, DISA communicates with remarkably natural-sounding voices, making interactions feel more personal and engaging. This innovative technology not only boosts productivity but also ensures that your contact center operates at peak performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Desktop Alert

Founded

2001

Country

United States

Website

www.desktopalert.net

Vendor Details

Company Name

Vocodia

Website

vocodia.com

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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