Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DeskMe reduces office costs and provides more flexibility for employees by allowing them to reserve desks and work remotely. It does this using an interactive 3D map interface, optional IoT sensors and indicators, and an interactive 3D map interface. DeskMe helps your employees achieve a better work-life equilibrium by allowing them the flexibility to choose where to work and knowing how many desks are available in the office.
DeskMe meeting room screens can improve the user experience and increase the use of your meeting rooms.
Google Workspace Calendar and Microsoft 365 Outlook Calendar can be synchronized in real-time.
Single sign-on with Okta Keycloak, Google, Microsoft 365, and Facebook.
DeskMe offers an "office deals" feature that allows you to establish a connection to a local coworking partner to allow your staff to use their offices as extensions of your office. You only pay for the services when they are actually used.
Description
Help Desk Simulator is an online training platform designed for individuals transitioning careers, students pursuing IT certifications, and those seeking help desk positions, focusing on Tier 1 IT support and service desk roles. Participants engage with fictional support tickets that cover various scenarios, including password reset requests that may require social engineering tactics, challenges with VPN connections on hotel Wi-Fi, handling disgruntled users, and navigating policy exceptions. After selecting their responses, learners receive constructive feedback that clarifies the effectiveness or potential pitfalls of their choices. Each simulated shift evaluates key skills such as security awareness, empathy, escalation procedures, and troubleshooting abilities. The free version offers access to 25 practice tickets without requiring an account, while the Pro version expands this to a total of 500 questions across five categories, along with additional features like employer practice packs, mock runs, a resource for incorrect answers, and a downloadable PDF report. It's important to note that this tool is intended for practice purposes only and does not provide certification or a comprehensive desktop lab experience. Additionally, users may find it beneficial for honing their skills in a realistic, risk-free environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook
Yes
Google
No
Google Calendar
Yes
Google Workspace
Yes
Keycloak
Yes
Microsoft 365
Yes
Okta
Yes
Skycloak
Yes
Integrations
Facebook
No
Google
Yes
Google Calendar
No
Google Workspace
No
Keycloak
No
Microsoft 365
No
Okta
No
Skycloak
No
Pricing Details
€5 EUR per desk per month
Free Trial
Yes
Free Version
No
Pricing Details
$20/month
Pro is $20/month, $108 for 6 months, or $192 for 12 months. The 6-month and 12-month plans are one-time payments and do not renew; the monthly plan renews until canceled. The first payment is refundable within 14 days.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DeskMe
Founded
2017
Country
Finland
Website
www.deskme.com
Vendor Details
Company Name
Help Desk Simulator
Country
United States
Website
helpdesksimulator.com
Product Features
Meeting Room Booking System
Digital Signage
No
Internal Meetings
No
Multi-Location
No
Online Booking
No
Payment Processing
No
Third Party Booking
No
Utilization Reporting
No
Vendor Management
No
Visitor Management
No
Product Features
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
Alternatives
Alternatives
No Alternatives