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Description
DeskDingo is an innovative and free live chat and help center solution aimed at equipping businesses to provide outstanding customer support. By utilizing AI-driven features, it offers tailored assistance, shortens response times, and fosters customer loyalty, ultimately contributing to business growth and profitability. The system comes with a centralized inbox that brings together all customer communication into one streamlined process, which enhances teamwork within support departments. Furthermore, DeskDingo includes a user-friendly live dashboard that provides immediate insights into ongoing conversations, support staff performance, and visitor activities on the website. The AI Bot is capable of managing customer questions by utilizing specific functions and drawing from a comprehensive knowledge base, while also allowing human agents to step in when necessary. DeskDingo's complimentary plan accommodates unlimited users, interactions, and websites, along with customizable add-ons to meet the unique requirements of different businesses. This flexibility makes it an attractive option for companies looking to enhance their customer service capabilities effectively.
Description
Provide Support Live Chat is an excellent customer support tool. It allows you to instantly assist customers via live chat. You can see their navigation on your website in real-time, guide them, or offer help proactively.
Provide Support offers the most reliable live chat service on the market. The company was established in 2003 and has been able to prove its credibility.
You can get live chat support from Provide Support:
All features included in any plan
Unlimited chats
Multiple domains support at no extra cost
Customizations possible for chat window and chat buttons
Embedded and popup chat windows
Operators can group together and have unlimited departments
Transfer files
Chat access restrictions flexible
Chat statistics that are powerful
Chat agent apps are included in the price
Uninterrupted product assistance 24/7
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
BigCommerce
Google Analytics
Honeycommb
Joomla!
Mailchimp
OnPrintShop
OpenCart
PrestaShop
Shopify
Squarespace
Integrations
BigCommerce
Google Analytics
Honeycommb
Joomla!
Mailchimp
OnPrintShop
OpenCart
PrestaShop
Shopify
Squarespace
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$13/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DeskDingo
Founded
2024
Country
United States
Website
deskdingo.com
Vendor Details
Company Name
Provide Support
Founded
2003
Country
United States
Website
www.providesupport.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking