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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DeskDay PSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.

Description

Allow Zervicepoint to handle your Service Desk challenges while streamlining tedious manual IT tasks, enabling you to enhance service delivery to your colleagues within the organization. Take a moment to relax and revamp your onboarding and offboarding procedures once and for all! By leveraging automation, you can expedite and simplify the entire process, allowing your team to relish the benefits of a seamless work environment. The Perstorp Group revolutionized their operational efficiency by automating frequently utilized business processes across their organization. Embrace automation for repetitive tasks and uncover innovative methods to establish sustainable business workflows. This transformation ultimately provides all employees with more time to focus on their core responsibilities. Treat Zervicepoint like a modern e-commerce platform, showcasing your services to clients and team members in an engaging manner. By making it easy and enjoyable for your colleagues to adopt automation, you’ll witness a significant boost in productivity and overall workplace satisfaction. As a result, the entire organization can thrive in an efficient and collaborative environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hudu Yes 
Level Yes 
N-able N‑central Yes 
NinjaOne Yes 
N‑able N-sight RMM Yes 
QuickBooks Enterprise Yes 

Integrations

Hudu No 
Level No 
N-able N‑central No 
NinjaOne No 
N‑able N-sight RMM No 
QuickBooks Enterprise No 

Pricing Details

$79
PER/TECH/MONTH
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DeskDay

Founded

2021

Country

United States

Website

deskday.com

Vendor Details

Company Name

ENFO Group

Country

Sweden

Website

www.zervicepoint.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access No 
Remote Systems Monitoring Yes 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

RMM

Deployment Management No 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts Yes 
Remediation Management No 

Product Features

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

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