Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DeskDay PSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.
Description
Allow Zervicepoint to handle your Service Desk challenges while streamlining tedious manual IT tasks, enabling you to enhance service delivery to your colleagues within the organization. Take a moment to relax and revamp your onboarding and offboarding procedures once and for all! By leveraging automation, you can expedite and simplify the entire process, allowing your team to relish the benefits of a seamless work environment. The Perstorp Group revolutionized their operational efficiency by automating frequently utilized business processes across their organization. Embrace automation for repetitive tasks and uncover innovative methods to establish sustainable business workflows. This transformation ultimately provides all employees with more time to focus on their core responsibilities. Treat Zervicepoint like a modern e-commerce platform, showcasing your services to clients and team members in an engaging manner. By making it easy and enjoyable for your colleagues to adopt automation, you’ll witness a significant boost in productivity and overall workplace satisfaction. As a result, the entire organization can thrive in an efficient and collaborative environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Hudu
Yes
Level
Yes
N-able N‑central
Yes
NinjaOne
Yes
N‑able N-sight RMM
Yes
QuickBooks Enterprise
Yes
Integrations
Hudu
No
Level
No
N-able N‑central
No
NinjaOne
No
N‑able N-sight RMM
No
QuickBooks Enterprise
No
Pricing Details
$79
PER/TECH/MONTH
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DeskDay
Founded
2021
Country
United States
Website
deskday.com
Vendor Details
Company Name
ENFO Group
Country
Sweden
Website
www.zervicepoint.com
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
No
Remote Systems Monitoring
Yes
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
Yes
Proposal Generation
No
Quote Management
No
Resource Management
Yes
Time & Expense Tracking
Yes
RMM
Deployment Management
No
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
Yes
Remediation Management
No
Product Features
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
No