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Average Ratings 22 Ratings

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Description

The Deskcenter Management Suite is a comprehensive IT management solution designed to effectively oversee and regulate your organization's IT infrastructure. Explore the extensive capabilities of DCMS and understand their critical role in propelling your business toward success. For any IT manager, having a thorough overview of the company's IT assets is essential. Our suite is tailored to address these needs, ensuring professional and transparent management of your IT resources. The future of IT management lies in unified endpoint management, and Deskcenter makes this a reality today. With just one tool, you can seamlessly oversee monitoring, security, licensing, and software processes across your entire IT landscape. IT security is a cornerstone of effective IT management, and with Deskcenter Management Suite, you can rest assured that you are taking proactive measures against cyber threats, unauthorized access, and potential data loss. This solution enables you to respond swiftly to these challenges while adhering to industry regulations, ensuring your organization remains secure and compliant. Ultimately, implementing Deskcenter can significantly enhance your IT operational efficiency and bolster your company's overall resilience against technological risks.

Description

Miradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices. Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data. It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Google Workspace No 
Microsoft Entra ID No 
Performance Livestock Analytics Yes 
TeamViewer No 
samQ License Optimizer Yes 

Integrations

Active Directory Yes 
Google Workspace Yes 
Microsoft Entra ID Yes 
Performance Livestock Analytics No 
TeamViewer Yes 
samQ License Optimizer No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$3.30 per device/month
Miradore has four plans:
- Free version available
- Premium ($3.30/device/month)
- Premium+ ($4.75/device/month)
- Premium for Partners (Contact Miradore for pricing)
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DeskCenter Solutions

Founded

1997

Country

Germany

Website

www.deskcenter.com/en/deskcenter-management-suite/

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.miradore.com

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring No 

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition Yes 
Data Management No 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management No 
Wireless Network Support Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management No 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling No 

Patch Management

Alerts/Notifications No 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches No 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization No 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

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