Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Deskcenter Management Suite is a comprehensive IT management solution designed to effectively oversee and regulate your organization's IT infrastructure. Explore the extensive capabilities of DCMS and understand their critical role in propelling your business toward success. For any IT manager, having a thorough overview of the company's IT assets is essential. Our suite is tailored to address these needs, ensuring professional and transparent management of your IT resources. The future of IT management lies in unified endpoint management, and Deskcenter makes this a reality today. With just one tool, you can seamlessly oversee monitoring, security, licensing, and software processes across your entire IT landscape. IT security is a cornerstone of effective IT management, and with Deskcenter Management Suite, you can rest assured that you are taking proactive measures against cyber threats, unauthorized access, and potential data loss. This solution enables you to respond swiftly to these challenges while adhering to industry regulations, ensuring your organization remains secure and compliant. Ultimately, implementing Deskcenter can significantly enhance your IT operational efficiency and bolster your company's overall resilience against technological risks.
Description
Device management is becoming more complex and extensive. However, that doesn't mean it has to become more complicated. FileWave is the leader in unified management of all your devices across all platforms and in any environment. All your devices can be managed with one simple tool, regardless of platform. Our easy-to-use tool simplifies device management, asset management, security, and provides security for all major systems. FileWave helps IT departments save time and money with its powerful IT management tools. Thanks to remote access, imaging/provisioning, deployment, and automation, IT admins can manage devices from everywhere.
API Access
Has API
No
API Access
Has API
No
Integrations
Blocksi
No
Incident IQ
No
Performance Livestock Analytics
Yes
ServiceNow
No
samQ License Optimizer
Yes
Integrations
Blocksi
Yes
Incident IQ
Yes
Performance Livestock Analytics
No
ServiceNow
Yes
samQ License Optimizer
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DeskCenter Solutions
Founded
1997
Country
Germany
Website
www.deskcenter.com/en/deskcenter-management-suite/
Vendor Details
Company Name
FileWave
Founded
1992
Country
United States
Website
www.filewave.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
No
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
Yes
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
No
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
Yes
Procurement Management
No
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
No
Wireless Network Support
Yes
Patch Management
Alerts/Notifications
Yes
Automatic Approval
No
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
No
Custom Patches
Yes
Dashboard
No
Network Wide Management
Yes
Patch Prioritization
No
Patch Testing
Yes
Remote Access/Control
No
Vulnerability Scanning
Yes