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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

DeskAlerts allows you to send over 10 000 critical notifications in just 1-2 seconds to employees' laptops, desktops, and mobile devices. Our 100% open rate guarantee and high visibility gives you the best combination. Integration with Active Directory, SSO, API integration. DeskAlerts software automatically tracks alert activity and stores it in centralized storage. This allows for instant reporting of user receipts. DeskAlerts, a multi-purpose corporate communications system, is fully customizable and can be used to communicate with multiple internal channels. DeskAlerts is fast and easy to use. It can be used as a notification system, but also as an effective system for internal communications and employee feedback.

Description

IncognitoDesk allows organizations to offer services and keep their users anonymous. It is a great tool for community organizations and human resource teams working with sensitive communities, as well as higher education institutions to help them apply the Quebec law P-22.1. It does this by allowing agents (like social workers) to create channels to send messages via SMS, Email from their users.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Twilio Yes 
Active Directory Yes 
Auth0 Yes 
Microsoft Entra ID Yes 
Microsoft Teams Yes 
Okta Yes 
SignalWire No 
WhatsApp No 

Integrations

Twilio Yes 
Active Directory No 
Auth0 No 
Microsoft Entra ID No 
Microsoft Teams No 
Okta No 
SignalWire Yes 
WhatsApp Yes 

Pricing Details

Three curated packages with flexible plans.
Free Trial Yes 
Free Version No 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DeskAlerts

Founded

2006

Country

United States

Website

www.alert-software.com

Vendor Details

Company Name

M2i3

Founded

2005

Country

Canada

Website

www.incognitodesk.com/en/

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

Emergency Notification

Contact Management Yes 
Geo Targeting Yes 
Mass Notifications Yes 
Scenario Planning No 
Templates Yes 
Two-Way Communication Yes 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory Yes 
Event Calendar No 
File Sharing No 
Knowledge Management Yes 
Newsletter Management Yes 
Surveys & Feedback Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Internal Communications

App Integration Yes 
Blogs No 
Chat/Messaging No 
Email Management Yes 
Employee Directory Yes 
Event Calendar No 
Newsletter Management Yes 
Photo Gallery No 
Social Sharing No 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications Yes 
Enriched Incident Context No 
Escalation Policies Yes 
Incident History Audit No 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management No 
Rich HTML Email Notifications Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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