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Description
The Descartes Global Logistics Network™ (Descartes GLN™) oversees the instantaneous exchange of information related to commerce, logistics, customs, and products. It links a vast array of businesses involved in logistics, transportation, manufacturing, distribution, retail, government, and ecommerce across more than 160 nations. Our platform facilitates the standardization, digitization, and automation of complex multi-party processes that encompass buying, selling, shipping, and payment. These intricate workflows demand a wide variety of communication protocols and business documents that connect buyers and sellers, transportation providers, logistics intermediaries, customs officials, and other participants in the supply chain, navigating various geographic and technical landscapes. By establishing standardized connections, we enable quicker engagement with trading partners, while also addressing specific data and processing needs. This leads to enhanced timeliness and accuracy of data, thereby amplifying the value of information exchanged throughout the organization. Ultimately, our solutions not only streamline operations but also foster better collaboration and efficiency among all supply chain stakeholders.
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
API Access
Has API
API Access
Has API
Integrations
LIVE Connect
Razor Tracking
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Descartes Systems Group
Founded
1981
Country
Canada
Website
www.descartes.com/solutions/b2b-connectivity-and-messaging/descartes-global-logistics-network
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking