Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Descartes Broker & Forwarder Enterprise Systems empowers freight forwarders, NVOCCs, and customs brokers to digitize operations and manage global shipments with precision. The platform integrates shipment management, customs filing, accounting, warehousing, and client visibility into a single, cohesive ecosystem. By automating workflows across departments, it reduces labor costs, accelerates quoting and invoicing, and strengthens compliance with international trade regulations. With capabilities like multimodal shipment tracking, denied party screening, and global price management, forwarders gain full transparency and control over every shipment. Descartes’ deep expertise and local support—backed by three decades in logistics technology—help companies modernize while maintaining regulatory readiness. Leading logistics providers like GEODIS, Hellmann Worldwide, and Ocean Network Express rely on Descartes to increase efficiency and accuracy. Reports show users achieve up to 60% productivity gains and 15% labor savings. Whether you manage air, ocean, or ground freight, Descartes delivers a unified, cloud-based platform that keeps your business compliant, competitive, and customer-focused.
Description
Efficient customer support, swift customs processing, and comprehensive supply chain oversight depend on a continuous flow of information. SmartLink serves as a B2B platform that connects logistics service providers, clients, and associates through an intelligent tracking and reporting system, ensuring real-time transparency throughout the logistics value chain. Its vital contribution to optimizing supply chain management extends from freight forwarders and NVOCCs to their partners. The platform facilitates the exchange of electronic data and documentation between shippers and carriers, which enhances the documentation process while catering to the demands of freight operations, such as global customs clearance, cargo tracking, and transport management. By automating customs filing and refining declaration procedures, it fosters data transparency and reduces redundant entries. Additionally, SmartLink offers various interface and communication options to enhance document exchange, thereby promoting better collaboration and adaptable access for its users. This comprehensive approach ultimately leads to a more efficient logistics process that benefits all parties involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Hedge3 Turnkey Wallet
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Descartes Systems Group
Founded
1981
Country
Canada
Website
www.descartes.com/solutions/broker-and-forwarder-enterprise-systems
Vendor Details
Company Name
CyberLogitec
Founded
2000
Country
Singapore
Website
www.cyberlogitec.com/solutions/logistics/smartlink/
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Transportation Management
Billing & Invoicing
No
Carrier Management
No
Customer Management
No
Dispatch Management
No
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Shipment Management
No