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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Descartes Broker & Forwarder Enterprise Systems empowers freight forwarders, NVOCCs, and customs brokers to digitize operations and manage global shipments with precision. The platform integrates shipment management, customs filing, accounting, warehousing, and client visibility into a single, cohesive ecosystem. By automating workflows across departments, it reduces labor costs, accelerates quoting and invoicing, and strengthens compliance with international trade regulations. With capabilities like multimodal shipment tracking, denied party screening, and global price management, forwarders gain full transparency and control over every shipment. Descartes’ deep expertise and local support—backed by three decades in logistics technology—help companies modernize while maintaining regulatory readiness. Leading logistics providers like GEODIS, Hellmann Worldwide, and Ocean Network Express rely on Descartes to increase efficiency and accuracy. Reports show users achieve up to 60% productivity gains and 15% labor savings. Whether you manage air, ocean, or ground freight, Descartes delivers a unified, cloud-based platform that keeps your business compliant, competitive, and customer-focused.

Description

Efficient customer support, swift customs processing, and comprehensive supply chain oversight depend on a continuous flow of information. SmartLink serves as a B2B platform that connects logistics service providers, clients, and associates through an intelligent tracking and reporting system, ensuring real-time transparency throughout the logistics value chain. Its vital contribution to optimizing supply chain management extends from freight forwarders and NVOCCs to their partners. The platform facilitates the exchange of electronic data and documentation between shippers and carriers, which enhances the documentation process while catering to the demands of freight operations, such as global customs clearance, cargo tracking, and transport management. By automating customs filing and refining declaration procedures, it fosters data transparency and reduces redundant entries. Additionally, SmartLink offers various interface and communication options to enhance document exchange, thereby promoting better collaboration and adaptable access for its users. This comprehensive approach ultimately leads to a more efficient logistics process that benefits all parties involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hedge3 Turnkey Wallet No 

Integrations

Hedge3 Turnkey Wallet Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Descartes Systems Group

Founded

1981

Country

Canada

Website

www.descartes.com/solutions/broker-and-forwarder-enterprise-systems

Vendor Details

Company Name

CyberLogitec

Founded

2000

Country

Singapore

Website

www.cyberlogitec.com/solutions/logistics/smartlink/

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

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