Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Descartes Broker & Forwarder Enterprise Systems empowers freight forwarders, NVOCCs, and customs brokers to digitize operations and manage global shipments with precision. The platform integrates shipment management, customs filing, accounting, warehousing, and client visibility into a single, cohesive ecosystem. By automating workflows across departments, it reduces labor costs, accelerates quoting and invoicing, and strengthens compliance with international trade regulations. With capabilities like multimodal shipment tracking, denied party screening, and global price management, forwarders gain full transparency and control over every shipment. Descartes’ deep expertise and local support—backed by three decades in logistics technology—help companies modernize while maintaining regulatory readiness. Leading logistics providers like GEODIS, Hellmann Worldwide, and Ocean Network Express rely on Descartes to increase efficiency and accuracy. Reports show users achieve up to 60% productivity gains and 15% labor savings. Whether you manage air, ocean, or ground freight, Descartes delivers a unified, cloud-based platform that keeps your business compliant, competitive, and customer-focused.

Description

Modem serves as an AI-driven platform tailored for freight forwarders, integrating rate management, customer quoting, records, and essential operational insights into a workflow that revolves around the team's inbox. By effectively organizing carrier and contract rates sourced from PDFs, spreadsheets, and emails, it streamlines the process of generating customer quotes based on this data. Furthermore, teams can seamlessly manage customer and contact information, tasks, and quotations while documenting the procedures and rationale behind pricing decisions and customer interactions. Designed to complement existing forwarding systems, Modem does not necessitate a complete overhaul of current operations, allowing for a smoother transition. It facilitates collaboration across email and various communication channels, enabling sales, pricing, and operations teams to efficiently coordinate routine tasks and swiftly address quote inquiries. Ultimately, freight forwarders can leverage this platform to centralize operational knowledge, standardize internal workflows, and automate certain processes, all while maintaining their established systems. This approach not only enhances productivity but also fosters better communication within teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail No 
Microsoft Outlook No 
Microsoft Teams No 
Slack No 
WhatsApp No 

Integrations

Gmail Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£99/user/month
Plans start at £99 per user per month. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Descartes Systems Group

Founded

1981

Country

Canada

Website

www.descartes.com/solutions/broker-and-forwarder-enterprise-systems

Vendor Details

Company Name

Modem Intelligence

Founded

2025

Country

United Kingdom

Website

thinkmodem.com

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

Product Features

Alternatives

EzeeShipping Reviews

EzeeShipping

Virtuous Solutions

Alternatives

No Alternatives
LOADPlus Reviews

LOADPlus

Fright Management Systems
Descartes 3G TMS Reviews

Descartes 3G TMS

Descartes Systems Group