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Description
Descartes Broker & Forwarder Enterprise Systems empowers freight forwarders, NVOCCs, and customs brokers to digitize operations and manage global shipments with precision. The platform integrates shipment management, customs filing, accounting, warehousing, and client visibility into a single, cohesive ecosystem. By automating workflows across departments, it reduces labor costs, accelerates quoting and invoicing, and strengthens compliance with international trade regulations. With capabilities like multimodal shipment tracking, denied party screening, and global price management, forwarders gain full transparency and control over every shipment. Descartes’ deep expertise and local support—backed by three decades in logistics technology—help companies modernize while maintaining regulatory readiness. Leading logistics providers like GEODIS, Hellmann Worldwide, and Ocean Network Express rely on Descartes to increase efficiency and accuracy. Reports show users achieve up to 60% productivity gains and 15% labor savings. Whether you manage air, ocean, or ground freight, Descartes delivers a unified, cloud-based platform that keeps your business compliant, competitive, and customer-focused.
Description
We provide solutions specifically designed to cater to the needs of daily freight operations, enabling freight forwarders like you to enhance business workflows and deliver an exceptional customer experience. By removing the need for manual invoice reconciliation and the cumbersome processing of lengthy statements, we enhance your team's ability to manage exceptions effectively and achieve operational excellence. Our advanced shipment visibility platform simplifies the process of tracking shipments, thereby decreasing the workload on your team for updates. With the implementation of AI training and quality assurance, you can attain an impressive 99% data entry accuracy. Streamline your accounting department's routine tasks through automation, which liberates them from tedious manual processes and allows a greater focus on customer service and operational duties. Additionally, our system enables you to monitor employee productivity and keep tabs on task status, deadlines, priority levels, accuracy, output, and time utilization, ensuring that no task is overlooked. Furthermore, by outsourcing intricate tasks that require human expertise, you not only lighten your team's load but also gain comprehensive insights into productivity through our analytics tools. Such enhancements not only improve efficiency but also lead to better overall satisfaction for both your team and customers.
API Access
Has API
No
API Access
Has API
No
Integrations
CargoWise
No
Magaya CRM
No
Microsoft Excel
No
Microsoft PowerPoint
No
Microsoft Word
No
Shipthis
No
Integrations
CargoWise
Yes
Magaya CRM
Yes
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
Shipthis
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Descartes Systems Group
Founded
1981
Country
Canada
Website
www.descartes.com/solutions/broker-and-forwarder-enterprise-systems
Vendor Details
Company Name
Expedock
Founded
2019
Country
United States
Website
www.expedock.com
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Transportation Management
Billing & Invoicing
No
Carrier Management
No
Customer Management
No
Dispatch Management
No
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Shipment Management
No
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
