Compare Descartes Fleet Performance Management vs. SMART Software in 2026

Descartes Fleet Performance Management

Learn More

SMART Software

View Product

Add To Compare

Average Ratings 28 Ratings

Read all reviews

Average Ratings 0 Ratings

Total

ease

features

design

support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Descartes Fleet Performance Management is purpose-built for enterprise fleets and complex delivery operations. Designed for organizations managing high-volume, multi-stop, and time-sensitive logistics networks, it helps businesses improve operational control, maximize fleet utilization, and deliver more efficiently at scale. The platform combines advanced route optimization, intelligent dispatch, and real-time mobile workforce management to reduce mileage, lower transportation costs, and improve productivity across drivers and vehicles. Businesses can complete more deliveries with fewer resources while reducing environmental impact and maintaining high service levels. With seamless mobile integration, Descartes provides real-time tracking, performance visibility, regulatory compliance monitoring, and dynamic appointment scheduling to keep delivery operations agile and responsive in the field. The solution also improves delivery accuracy and timeliness, helping organizations enhance customer satisfaction and operational consistency. Built to support scalable, data-driven delivery execution, Descartes gives enterprises the tools to streamline dispatch, reduce wasted resources, and manage increasingly complex delivery networks with confidence.

Description

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

API Access

Has API No

API Access

Has API No

Screenshots View All

Screenshots View All

Integrations

Geotab Yes

Lytx Yes

Mandata Enterprise Yes

Meetrics No

Microlise Yes

NetSuite Yes

OPTIFLEET Yes

Orbox Yes

QR Monkey Yes

RentalMan Yes

Show More Integrations

Explore All 13 Integrations

Integrations

Geotab No

Lytx No

Mandata Enterprise No

Meetrics Yes

Microlise No

NetSuite No

OPTIFLEET No

Orbox No

QR Monkey No

RentalMan No

Show More Integrations

Explore All 1 Integration

Pricing Details

Contact Descartes for pricing

Free Trial No

Free Version No

Pricing Details

$74.99

$19 for next 10 users
$15 for next 10 users
$10 per user after that

Free Trial No

Free Version No

Deployment

Web-Based Yes

On-Premises Yes

iPhone App Yes

iPad App Yes

Android App Yes

Windows Yes

Mac Yes

Linux Yes

Chromebook Yes

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App Yes

Android App Yes

Windows Yes

Mac No

Linux No

Chromebook No

Customer Support

Business Hours Yes

Live Rep (24/7) Yes

Online Support Yes

Customer Support

Business Hours Yes

Live Rep (24/7) Yes

Online Support Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Vendor Details

Company Name

Descartes Systems Group

Founded

1981

Country

Canada

Website

www.descartes.com/solutions/routing-mobile-and-telematics/route-planning-optimization-and-dispatch

Vendor Details

Company Name

SMART

Founded

1998

Country

United States

Website

www.smart.software

Product Features

Delivery Management

Descartes provides a comprehensive delivery management platform designed to assist businesses in organizing, carrying out, tracking, and enhancing last-mile delivery processes from start to finish. This software includes features for optimizing routes, managing dispatches, monitoring deliveries in real time, and offering proof of delivery, all aimed at boosting reliability and efficiency in operations.

Customer Portal Yes

Dispatch Management Yes

Driver ETA Yes

Driver Management Yes

For Courier Services No

For Freight Yes

For Restaurants Yes

Order Tracking Yes

Routing Yes

Scheduling Yes

Signature Capture Yes

Surveys & Feedback Yes

Fleet Management

Descartes offers reliable fleet management solutions utilized by numerous large-scale fleets around the world, ensuring comprehensive oversight of vehicles, drivers, and everyday logistics. By integrating routing capabilities, mobile task management, and telematics information, the platform empowers fleets to enhance efficiency, safety, and cost-effectiveness in last-mile delivery scenarios.

Dispatch Management Yes

Employee Management Yes

Fuel Management Yes

GPS Tracking Yes

Incident Reporting Yes

Inspection Management Yes

Inventory Management Yes

Maintenance Management Yes

Mileage Tracking Yes

Motor Pool Yes

Routing Yes

Tire Management No

VIN Lookup Yes

Work Order Management Yes

Fleet Tracking

Descartes presents a fleet management solution that delivers instantaneous insights into the whereabouts of vehicles, the status of their routes, and delivery updates. This software empowers operational teams to monitor the final leg of deliveries, handle any discrepancies, and ensure precise delivery schedules are upheld.

GPS Tracking

Descartes offers advanced GPS tracking features that provide immediate access to the location of vehicles and drivers, facilitating effective routing, oversight, and execution of deliveries. This level of visibility enhances accountability, ensures compliance with planned routes, and fosters better communication with customers.

Alerts/Notifications Yes

Asset Tracking Yes

Driver Management Yes

Historical Reporting Yes

Mobile Tracking Yes

People Tracking Yes

Real Time Tracking Yes

Routing Yes

Status Tracking Yes

Territory Management Yes

Vehicle Tracking Yes

Last Mile Delivery

Descartes offers a last-mile delivery solution tailored for intricate, multi-stop distribution tasks. The software combines route optimization, mobile applications for drivers, and real-time tracking features, enabling businesses to enhance timely deliveries while minimizing last-mile expenses.

Route Planning

Descartes offers a route optimization software that enhances delivery planning by taking into account various practical factors, including expenses, time restrictions, traffic scenarios, vehicle specifications, and service needs. This software assists fleets in minimizing driving distances and enhancing the efficiency of their deliveries.

Capacity Planning Yes

Drag & Drop Scheduling Yes

Driver Management Yes

Emergency Dispatch Yes

GPS Tracking Yes

Performance Metrics Yes

Route Costing Yes

Territory Management Yes

Transportation Dispatch

Descartes enhances transportation dispatch by seamlessly integrating route planning with real-time execution and oversight. Dispatchers have the ability to allocate routes, monitor progress, and adapt to any delivery alterations as they arise throughout the day.

Billing & Invoicing No

Computer Aided Dispatch Yes

Customer Database Yes

Emergency Dispatch Yes

Fuel Management Yes

Mileage Tracking Yes

Order Management Yes

Routing Yes

Scheduling Yes

Vehicle Tracking Yes

Product Features

Asset Tracking

Activity Tracking No

Audit Trails No

Barcoding / RFID No

Checkout / Check-In No

Depreciation Tracking No

Disposal Tracking No

Inventory Management No

Location Tracking No

QR Codes No

Reservations No

Service History No

Compliance

Archiving & Retention Yes

Artificial Intelligence (AI) No

Audit Management Yes

Compliance Tracking Yes

Controls Testing Yes

Environmental Compliance Yes

FDA Compliance No

HIPAA Compliance No

ISO Compliance No

Incident Management Yes

OSHA Compliance No

Risk Management No

Sarbanes-Oxley Compliance No

Surveys & Feedback No

Version Control No

Workflow / Process Automation Yes

Contact Management

Activity Management No

Appointment Management Yes

Contact Database Yes

Contact History Yes

Contact Import/Export Yes

Customer Pipeline Yes

Email Marketing Yes

Group Management Yes

Interaction Tracking Yes

Lead Management Yes

Prospecting Tools Yes

Sales Pipeline Management Yes

Search / Filter Yes

Segmentation No

Shared Contacts Yes

Social Media Integration No

Contract Management

Buy Side (Suppliers) No

Completion Tracking No

Compliance Tracking No

Contract Lifecycle Management No

Electronic Signature No

Full Text Search No

Government Contracts No

Pre-built Templates No

Sell Side (Customers) No

Specialty Contracts No

Version Control No

Workflow Management No

Employee Monitoring

Activity Monitoring No

Browsing History No

Email Monitoring No

Keystroke Recording No

Productivity Analysis Yes

Remote Control No

Screen Activity Recording No

Time & Attendance No

Time Tracking Yes

Field Service Management

Billing & Invoicing Yes

Contact Database Yes

Contract Management Yes

Customer Database Yes

Dispatch Management Yes

Electronic Signature Yes

Inventory Management Yes

Mobile Access Yes

Payment Collection in the Field No

Quotes / Estimates Yes

Routing Yes

Scheduling Yes

Service History Tracking Yes

Time Clock Yes

Work Order Management Yes

Help Desk

Alerts / Escalation Yes

Automated Routing No

Community Forums No

Customizable Branding Yes

Document Storage Yes

Email Integration Yes

IT Asset Management Yes

Incident Management Yes

Interaction Tracking Yes

Knowledge Base Yes

Known Issue Management Yes

Live Chat No

Multi-Channel Communication No

Multiple Brands / Products No

Network Monitoring No

Real-time Chat No

Self Service Portal No

Service Level Agreement (SLA) Management No

Ticket Management No

Inventory Control

Allocation Yes

Barcoding Yes

Cost Tracking Yes

Forecasting No

Item Management Yes

Order Management Yes

Procurement Management No

Reorder Management No

SKU / UPC Codes Yes

Serial Number Tracking Yes

Supplier Management Yes

Inventory Management

Alerts/Notifications Yes

Barcoding / RFID Yes

Forecasting No

Inventory Optimization No

Kitting Yes

Manufacturing Inventory Management Yes

Mobile Access Yes

Multi-Channel Management Yes

Product Identification Yes

Reorder Management No

Reporting/Analytics Yes

Retail Inventory Management No

Supplier Management Yes

Warehouse Management Yes

Issue Tracking

Assignment Management Yes

Dashboard Yes

Escalation Management Yes

Issue Auditing Yes

Issue Scheduling Yes

Knowledge Base Yes

Project Management Yes

Recurring Issues Yes

Scheduling Yes

Task Management Yes

Lead Management

Activity Tracking Yes

Campaign Management Yes

Lead Capture Yes

Lead Distribution No

Lead Nurturing Yes

Lead Scoring No

Lead Segmentation No

Pipeline Management Yes

Prospecting Tools No

Source Tracking No

Portal

Chat No

Collaboration No

Content Management No

Document Management No

File Sharing No

Search No

Route Planning

Capacity Planning No

Drag & Drop Scheduling Yes

Driver Management Yes

Emergency Dispatch Yes

GPS Tracking Yes

Performance Metrics Yes

Route Costing No

Territory Management Yes

Service Dispatch

Billing & Invoicing Yes

Call Center Management Yes

Contract Management Yes

Customer Database Yes

Inventory Control Yes

Job Management Yes

Job Tracking Yes

Mobile Access Yes

Routing Yes

Scheduling Yes

Self Service Portal Yes

Service History Tracking Yes

Technician Management Yes

Work Order Management Yes

Tradesman Job Management

Contract Management No

Customer Database No

Dispatch Management No

For Builders No

For Electricians No

For Field Service Businesses No

For HVAC No

For Plumbers No

For Roofers No

Invoicing No

Job Tracking No

Payments No

Quoting No

Reporting No

Scheduling No

Time Tracking No

Transportation Dispatch

Billing & Invoicing Yes

Computer Aided Dispatch Yes

Customer Database Yes

Emergency Dispatch Yes

Fuel Management No

Mileage Tracking Yes

Order Management No

Routing Yes

Scheduling Yes

Vehicle Tracking Yes

Alternatives

Motive

Alternatives

Claim/Edit This Page

Do you represent this company? Claim This Page.

Compare Descartes Fleet Performance Management vs. SMART Software

Average Ratings 28 Ratings

Average Ratings 0 Ratings

Description

Description

API Access

API Access

Screenshots View All

Screenshots View All

Integrations

Integrations

Pricing Details

Pricing Details

Deployment

Deployment

Customer Support

Customer Support

Types of Training

Types of Training

Vendor Details

Company Name

Founded

Country

Website

Vendor Details

Company Name

Founded

Country

Website

Product Features

Product Features

Alternatives

Alternatives

Find software to compare