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Description

Descartes Fleet Performance Management is purpose-built for enterprise fleets and complex delivery operations. Designed for organizations managing high-volume, multi-stop, and time-sensitive logistics networks, it helps businesses improve operational control, maximize fleet utilization, and deliver more efficiently at scale. The platform combines advanced route optimization, intelligent dispatch, and real-time mobile workforce management to reduce mileage, lower transportation costs, and improve productivity across drivers and vehicles. Businesses can complete more deliveries with fewer resources while reducing environmental impact and maintaining high service levels. With seamless mobile integration, Descartes provides real-time tracking, performance visibility, regulatory compliance monitoring, and dynamic appointment scheduling to keep delivery operations agile and responsive in the field. The solution also improves delivery accuracy and timeliness, helping organizations enhance customer satisfaction and operational consistency. Built to support scalable, data-driven delivery execution, Descartes gives enterprises the tools to streamline dispatch, reduce wasted resources, and manage increasingly complex delivery networks with confidence.

Description

Dispatch Science automates and optimizes all your deliveries. As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes. Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms. Our solution can be used in any industry where deliveries are required, such as: -Courier and parcel delivery -eCommerce last mile deliveries -Manufacturing distribution -3PL -Restaurant, food and beverage distribution -Medical, hospital, and pharmaceutical deliveries -Retail last mile distributio

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Extensiv 3PL Warehouse Manager No 
Freshdesk No 
Geotab Yes 
Lytx Yes 
Mandata Enterprise Yes 
Microlise Yes 
NetSuite Yes 
OPTIFLEET Yes 
Orbox Yes 
QR Monkey Yes 
QuickBooks Online No 
RentalMan Yes 
Samsara Yes 
Shopify No 
TomTom Yes 
Verizon Connect Yes 
Zapier No 
easyTRACK WMS Lite Yes 

Integrations

Extensiv 3PL Warehouse Manager Yes 
Freshdesk Yes 
Geotab No 
Lytx No 
Mandata Enterprise No 
Microlise No 
NetSuite No 
OPTIFLEET No 
Orbox No 
QR Monkey No 
QuickBooks Online Yes 
RentalMan No 
Samsara No 
Shopify Yes 
TomTom No 
Verizon Connect No 
Zapier Yes 
easyTRACK WMS Lite No 

Pricing Details

Contact Descartes for pricing
Free Trial No 
Free Version No 

Pricing Details

$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification

Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Descartes Systems Group

Founded

1981

Country

Canada

Website

www.descartes.com/solutions/routing-mobile-and-telematics/route-planning-optimization-and-dispatch

Vendor Details

Company Name

Dispatch Science

Founded

2018

Country

Canada

Website

www.dispatchscience.com

Product Features

Delivery Management

Descartes provides a comprehensive delivery management platform designed to assist businesses in organizing, carrying out, tracking, and enhancing last-mile delivery processes from start to finish. This software includes features for optimizing routes, managing dispatches, monitoring deliveries in real time, and offering proof of delivery, all aimed at boosting reliability and efficiency in operations.

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services No 
For Freight Yes 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Fleet Management

Descartes offers reliable fleet management solutions utilized by numerous large-scale fleets around the world, ensuring comprehensive oversight of vehicles, drivers, and everyday logistics. By integrating routing capabilities, mobile task management, and telematics information, the platform empowers fleets to enhance efficiency, safety, and cost-effectiveness in last-mile delivery scenarios.

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool Yes 
Routing Yes 
Tire Management No 
VIN Lookup Yes 
Work Order Management Yes 

Fleet Tracking

Descartes presents a fleet management solution that delivers instantaneous insights into the whereabouts of vehicles, the status of their routes, and delivery updates. This software empowers operational teams to monitor the final leg of deliveries, handle any discrepancies, and ensure precise delivery schedules are upheld.

GPS Tracking

Descartes offers advanced GPS tracking features that provide immediate access to the location of vehicles and drivers, facilitating effective routing, oversight, and execution of deliveries. This level of visibility enhances accountability, ensures compliance with planned routes, and fosters better communication with customers.

Alerts/Notifications Yes 
Asset Tracking Yes 
Driver Management Yes 
Historical Reporting Yes 
Mobile Tracking Yes 
People Tracking Yes 
Real Time Tracking Yes 
Routing Yes 
Status Tracking Yes 
Territory Management Yes 
Vehicle Tracking Yes 

Last Mile Delivery

Descartes offers a last-mile delivery solution tailored for intricate, multi-stop distribution tasks. The software combines route optimization, mobile applications for drivers, and real-time tracking features, enabling businesses to enhance timely deliveries while minimizing last-mile expenses.

Route Planning

Descartes offers a route optimization software that enhances delivery planning by taking into account various practical factors, including expenses, time restrictions, traffic scenarios, vehicle specifications, and service needs. This software assists fleets in minimizing driving distances and enhancing the efficiency of their deliveries.

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing Yes 
Territory Management Yes 

Transportation Dispatch

Descartes enhances transportation dispatch by seamlessly integrating route planning with real-time execution and oversight. Dispatchers have the ability to allocate routes, monitor progress, and adapt to any delivery alterations as they arise throughout the day.

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management Yes 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing Yes 
Compensation Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Digital Signature

Audit Trail Yes 
Authentication Yes 
Auto Reminders Yes 
Customizable Templates Yes 
Document Analytics No 
Mobile Signature Yes 
Multi-Party Signing Yes 
Progress Tracking Yes 
Task Progress Tracking No 

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management No 
Order Management Yes 
Purchasing No 
Returns Management Yes 
Sales Forecasting No 
Shipping Management Yes 
Warehouse Management No 

Fleet Management

Dispatch Management Yes 
Employee Management No 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management Yes 
Maintenance Management No 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Logistics

3PL Yes 
Barcoding / RFID Yes 
CRM Yes 
Container Tracking No 
Cross Docking Yes 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing No 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Order Entry

Back Order Management Yes 
Customer Database Yes 
Inventory Management No 
Order Fulfillment No 
Order Management Yes 
Real Time Order Entry Yes 
Remote Order Entry Yes 
Shipping Management Yes 
Warehouse Management No 

Route Planning

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing Yes 
Territory Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management No 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Transportation Management

Billing & Invoicing Yes 
Carrier Management Yes 
Customer Management Yes 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management No 
Load Management Yes 
Order Management Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Shipment Management Yes 

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