Average Ratings 0 Ratings
Average Ratings 9 Ratings
Description
DepotService360 is a comprehensive service management platform tailored for businesses that deal with product returns, repairs, calibration, warranty services, and customer inquiries. This solution streamlines the entire depot service process, empowering teams to efficiently handle everything from initial customer interaction and RMA generation to receiving items, conducting inspections, providing quotes, executing repairs, performing quality checks, shipping products, managing billing, and generating reports.
The tool is specifically crafted to enhance service teams' oversight of each phase within the repair workflow, ensuring that customer information, work orders, components utilized, technician activities, invoices, and service history are all systematically organized in one centralized location. Additionally, it offers integration capabilities with ERP systems, facilitating seamless access to customer records, inventory data, invoicing, credit memos, and analytical reporting, ultimately improving overall operational efficiency. By providing a holistic view of the service process, DepotService360 aims to elevate customer satisfaction and streamline service delivery.
Description
Locating a service provider for home repairs has become remarkably straightforward. With Keepe’s advanced automation technology, we handle the complete repair process, enabling you to save money on every work order you submit. Keepe is actively broadening our network of technicians across the country. Having successfully completed hundreds of thousands of work orders, we prioritize delivering both speed and efficiency in our services. Each Keeper is not only licensed, bonded, and insured but also undergoes a comprehensive background check and receives ratings after every job. We ensure that only the top-rated contractors are dispatched to new assignments, ensuring homeowners receive the best possible service. Our goal is to consistently deliver outstanding service, leaving homeowners satisfied. Furthermore, Keepe integrates seamlessly with your system to oversee work orders, authorizations, and invoicing, eliminating unnecessary phone calls for each task. We take care of all communications, allowing you to focus on what truly matters. By simplifying the process, we aim to enhance your experience as a homeowner.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RMB Solutions
Founded
2005
Country
United States
Website
rmbsolutions.net
Vendor Details
Company Name
Keepe
Founded
2016
Country
United States
Website
www.keepe.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Handyman
Billing & Invoicing
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Payments
No
Payment Processing
No
Quotes / Estimates
No
Time Tracking
No
Work Order Management
No
Marketplace
Catalog Management
No
Category Management
No
Fee / Commission Management
No
Order Management
No
Payment Processing
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Vendor Portal
No