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Average Ratings 9 Ratings

Total
ease
features
design
support

Description

DepotService360 is a comprehensive service management platform tailored for businesses that deal with product returns, repairs, calibration, warranty services, and customer inquiries. This solution streamlines the entire depot service process, empowering teams to efficiently handle everything from initial customer interaction and RMA generation to receiving items, conducting inspections, providing quotes, executing repairs, performing quality checks, shipping products, managing billing, and generating reports. The tool is specifically crafted to enhance service teams' oversight of each phase within the repair workflow, ensuring that customer information, work orders, components utilized, technician activities, invoices, and service history are all systematically organized in one centralized location. Additionally, it offers integration capabilities with ERP systems, facilitating seamless access to customer records, inventory data, invoicing, credit memos, and analytical reporting, ultimately improving overall operational efficiency. By providing a holistic view of the service process, DepotService360 aims to elevate customer satisfaction and streamline service delivery.

Description

Locating a service provider for home repairs has become remarkably straightforward. With Keepe’s advanced automation technology, we handle the complete repair process, enabling you to save money on every work order you submit. Keepe is actively broadening our network of technicians across the country. Having successfully completed hundreds of thousands of work orders, we prioritize delivering both speed and efficiency in our services. Each Keeper is not only licensed, bonded, and insured but also undergoes a comprehensive background check and receives ratings after every job. We ensure that only the top-rated contractors are dispatched to new assignments, ensuring homeowners receive the best possible service. Our goal is to consistently deliver outstanding service, leaving homeowners satisfied. Furthermore, Keepe integrates seamlessly with your system to oversee work orders, authorizations, and invoicing, eliminating unnecessary phone calls for each task. We take care of all communications, allowing you to focus on what truly matters. By simplifying the process, we aim to enhance your experience as a homeowner.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RMB Solutions

Founded

2005

Country

United States

Website

rmbsolutions.net

Vendor Details

Company Name

Keepe

Founded

2016

Country

United States

Website

www.keepe.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Handyman

Billing & Invoicing No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Payments No 
Payment Processing No 
Quotes / Estimates No 
Time Tracking No 
Work Order Management No 

Marketplace

Catalog Management No 
Category Management No 
Fee / Commission Management No 
Order Management No 
Payment Processing No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Vendor Portal No 

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