Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dendi is a configurable LIS platform that gives clinical labs the flexibility to support a variety of modalities (toxicology, clinical chemistry, molecular, PGx, CGx, genomics, and more). Designed by a team of medical lab experts and modern software developers, the end product is one that hundreds of lab professionals trust for high-volume and novel testing workflows.
Description
Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agilent SLIMS
Yes
Incentivio
No
Mosaic by MethodWorx
No
Olo
No
Ortho2 Edge Cloud
Yes
Quadax
Yes
Shimadzu LabSolutions
Yes
TELCOR RCM
Yes
XIFIN RPM
Yes
athenahealth Population Health
Yes
Integrations
Agilent SLIMS
No
Incentivio
Yes
Mosaic by MethodWorx
Yes
Olo
Yes
Ortho2 Edge Cloud
No
Quadax
No
Shimadzu LabSolutions
No
TELCOR RCM
No
XIFIN RPM
No
athenahealth Population Health
No
Pricing Details
1250
Unlimited-use subscription pricing based on individual lab needs
Free Trial
No
Free Version
No
Pricing Details
$149 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dendi
Founded
2019
Country
United States
Website
dendisoftware.com
Vendor Details
Company Name
Ovation
Founded
2017
Country
United States
Website
www.ovationup.com
Product Features
Medical Lab
Audit Trail
Yes
Data Analysis Auditing
Yes
Data Security
Yes
EMR Interface
Yes
Fax Management
Yes
Lab Instrument Interface
Yes
Multi-Location Printing
Yes
Online Instrumentation
Yes
Physician Test Panels
Yes
Procedure-Based Billing
No
Sample Tracking
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
No
Template Management
No