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Description
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
Description
ProdView is a component of Peloton’s comprehensive solution for analyzing and visualizing the production data lifecycle, representing the most extensive system for managing production and operational data currently available in the market. This innovative platform is tailored to enhance the efficiency with which the oil and gas sector documents, authenticates, visualizes, and reports its production and operational data. Being a SaaS-based platform, the Peloton Platform can be accessed virtually at any time and from any location, enabling oil and gas operators to oversee and manage essential operational information across three interconnected solution areas within a single hosted environment. Collaborating with Microsoft’s Azure technology, this adaptable platform ensures a smooth user experience, enabling organizations to maximize the benefits of their Well Data Lifecycle, Production Data Lifecycle, and Land Data Management solutions. ProdView integrates various functions including field data collection, quality control, data analytics, well monitoring, task scheduling, month-end reconciliations, and allocation management among other features, thereby streamlining processes for its users. The platform ultimately empowers organizations in the oil and gas industry to make informed decisions based on real-time data insights.
API Access
Has API
API Access
Has API
Integrations
Alterna CX
Chameleon
Churned
CorralData
Ethyca
Faraday
Flatly
Freshsuccess
Front
Groove
Integrations
Alterna CX
Chameleon
Churned
CorralData
Ethyca
Faraday
Flatly
Freshsuccess
Front
Groove
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Delighted
Founded
2013
Country
United States
Website
delighted.com
Vendor Details
Company Name
Peloton Computer Enterprises
Website
www.peloton.com/products/production-data-lifecycle/prodview/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
