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Description
Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.
Description
Utilize a dependable and secure SMS service provider along with direct operators in India to send instant verification OTP messages. By integrating various SMS APIs, you can ensure that your SMS alerts and OTPs reach your customers' inboxes without delay. This approach not only helps in generating leads and promoting brands but also facilitates gathering feedback through short code SMS services. You can send different types of messages, including transactional, promotional, explicit, and implicit SMS, using 5-digit numbers such as 56161. Additionally, the P2A SMS service is backed by a national telecom service provider and offers comprehensive API integration options with client systems and middleware for seamless request sharing. Customizable options for GSM, landline, or short code numbers can also be arranged upon request. Target your desired audience effectively using geo-analytical SMS services, which help convert potential clients into leads by delivering messages to the right location. By leveraging multiple operator-based filters, you can enhance your communications and ensure they are more efficient and impactful. Ultimately, this strategy aims to maximize engagement and foster lasting connections with your customer base.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
Facebook
Facebook Messenger
Gmail
Instagram
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DelightChat
Country
India
Website
www.delightchat.io
Vendor Details
Company Name
Smartping
Founded
2015
Country
India
Website
www.smartping.in/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
