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Description
Delib is a company focused on enhancing civic engagement through its primary offering, Citizen Space, which serves as a web-based solution for public sector entities to conduct online consultations, community engagement initiatives, surveys, and mandatory consultation processes, all within a secure framework that requires no software installation. Citizen Space empowers teams to create and launch engagement activities, utilize geospatial mapping, gather responses via desktop or mobile devices, and analyze data instantly through dashboards, while also allowing for the export and reporting of insights to inform decision-making, all while adhering to accessibility and privacy standards. By centralizing workflows for citizen and stakeholder participation, it enables planners, policymakers, and regulators to handle formal consultations, spatial planning, climate engagement, and evidence requests more effectively and with improved response rates, ultimately fostering greater public trust and transparency in governance. Moreover, this innovative platform contributes to a more informed citizenry by providing tools that facilitate meaningful dialogue between the public and decision-makers.
Description
Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Delib
Founded
2001
Country
United Kingdom
Website
www.delib.net
Vendor Details
Company Name
GovMetric
Country
United Kingdom
Website
www.govmetric.com
Product Features
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
