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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can optimize customer's online journey just as you can for phone calls. Our Call Analytics solution allows you to make real-time improvements in your marketing campaigns. Our AI-enabled solution can analyze conversations, spot keywords, and categorize calls. To ensure that calls are answered by the right person, you need to manage call flows. Visually track call conversions across all marketing channels to increase ROI. Also, dive into detailed call metrics and call performance. You will receive instant email notifications whenever your business receives a call. You can customize our platform to match your branding so that your customers have a seamless experience. Unique phone numbers track and follow website visitors during their browsing sessions. You can pinpoint the drop-off point in the buyer's journey to improve the customer experience.

Description

Boost efficiency and enhance the customer journey with Tollring's insightful intelligence solutions. Featuring a range of tools such as AI-driven call recording, comprehensive call analytics, and collaborative insights, you will gain access to essential information that propels your success. Empower your decision-making to elevate sales and enrich customer interactions. With Tollring, you receive an all-encompassing perspective on your business communications, encompassing all teams and interactions, both within the organization and with clients. Discover patterns, evaluate performance metrics, and foster exceptional business growth while also exploring the significant conversations that could impact your organization. Tap into the potential of your communication tools. Our top-tier call recording technology guarantees that every call is securely documented and utilizes AI capabilities to provide profound insights that yield immediate and long-term benefits. Additionally, this approach helps organizations stay ahead of the competition by continuously improving their strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acquisio
Adobe Advertising Cloud
AgencyAnalytics
Cisco CX Cloud
Domo
Facebook
Google Analytics 360
Marin Software
Marketo
MiContact Center Business
Microsoft 365
Microsoft Advertising
Partnerize
Signal
Skai
Tableau
TapClicks
Tealium Customer Data Hub
Zapier

Integrations

Acquisio
Adobe Advertising Cloud
AgencyAnalytics
Cisco CX Cloud
Domo
Facebook
Google Analytics 360
Marin Software
Marketo
MiContact Center Business
Microsoft 365
Microsoft Advertising
Partnerize
Signal
Skai
Tableau
TapClicks
Tealium Customer Data Hub
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Delacon

Founded

1996

Country

Australia

Website

www.delaconcorp.com

Vendor Details

Company Name

Amity Solutions

Founded

2012

Country

Thailand

Website

www.amitysolutions.com/tollring

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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