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Description

DeepSeek-V3.2 is a highly optimized large language model engineered to balance top-tier reasoning performance with significant computational efficiency. It builds on DeepSeek's innovations by introducing DeepSeek Sparse Attention (DSA), a custom attention algorithm that reduces complexity and excels in long-context environments. The model is trained using a sophisticated reinforcement learning approach that scales post-training compute, enabling it to perform on par with GPT-5 and match the reasoning skill of Gemini-3.0-Pro. Its Speciale variant overachieves in demanding reasoning benchmarks and does not include tool-calling capabilities, making it ideal for deep problem-solving tasks. DeepSeek-V3.2 is also trained using an agentic synthesis pipeline that creates high-quality, multi-step interactive data to improve decision-making, compliance, and tool-integration skills. It introduces a new chat template design featuring explicit thinking sections, improved tool-calling syntax, and a dedicated developer role used strictly for search-agent workflows. Users can encode messages using provided Python utilities that convert OpenAI-style chat messages into the expected DeepSeek format. Fully open-source under the MIT license, DeepSeek-V3.2 is a flexible, cutting-edge model for researchers, developers, and enterprise AI teams.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Constellation Gate AI Yes 
DeepSeek Yes 
Hugging Face Yes 
Lorka Yes 
NVIDIA Nemotron No 
Ollama Yes 
OpenTag Yes 
Oxlo.ai Yes 
Salesforce No 
Salesforce Agentforce No 
Shiori Yes 
Tabbit Browser Yes 
Zo Computer Yes 

Integrations

Constellation Gate AI No 
DeepSeek No 
Hugging Face No 
Lorka No 
NVIDIA Nemotron Yes 
Ollama No 
OpenTag No 
Oxlo.ai No 
Salesforce Yes 
Salesforce Agentforce Yes 
Shiori No 
Tabbit Browser No 
Zo Computer No 

Pricing Details

Free
Open source
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DeepSeek

Founded

2023

Country

China

Website

deepseek.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Product Features

Alternatives

Alternatives

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