Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Deckadance 2 enhances artistic freedom for everyone, from seasoned touring artists to home-based creators and various types of DJs. Its robust functionality allows it to operate as a standalone program or as a plugin within your preferred host software, offering adaptable setups tailored to your performance needs. The software supports VST-compliant effects and soft synths, enabling the creation of extraordinary musical experiences, while also being compatible with MIDI controllers and timecoded vinyl or CD setups. With Deckadance 2, you'll find all the essential tools and features to distinguish yourself in the music scene! You can create as many deck and mixer configurations as you wish and save them as "snapshots" for easy retrieval later through customizable keyboard shortcuts, whether in momentary or toggle settings. This level of customization ensures that every performance can be uniquely crafted to express your individual style.
Description
Enhance your customer interactions with Groove, the all-in-one solution designed to engage, assist, and impress your clientele. Our platform ensures that you and your team can effortlessly provide exceptional customer experiences at every touchpoint. Enjoy authentic, direct dialogues with your customers, streamlining communication and allowing you to focus more on addressing their needs rather than just providing support. Groove empowers your support team to respond to customer inquiries swiftly and effectively, boosting overall efficiency. You can annotate conversations with internal notes for discreet discussions among team members, fostering collaboration. Additionally, the system allows you to see if someone is already engaged in a conversation, preventing the awkwardness of duplicate responses. By designating specific conversations to individual team members, accountability and clarity regarding responsibilities are always maintained, leading to a more organized approach to customer service. With Groove, your team can transform the way you interact with customers, ensuring that every engagement is memorable and impactful.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact Lead Gen & CRM
No
GitHub
No
Help Desk Migration
No
HubSpot Data Hub
No
JustCall
No
LinkedIn
No
Lyftrondata
No
Olark
No
Pabbly Connect
No
Refold
No
Integrations
Constant Contact Lead Gen & CRM
Yes
GitHub
Yes
Help Desk Migration
Yes
HubSpot Data Hub
Yes
JustCall
Yes
LinkedIn
Yes
Lyftrondata
Yes
Olark
Yes
Pabbly Connect
Yes
Refold
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$12 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Staton
Founded
1946
Country
United States
Website
www.stantondj.com/deckadance-2.html
Vendor Details
Company Name
Groove Networks
Founded
2013
Country
United States
Website
www.groovehq.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes