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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Deckadance 2 enhances artistic freedom for everyone, from seasoned touring artists to home-based creators and various types of DJs. Its robust functionality allows it to operate as a standalone program or as a plugin within your preferred host software, offering adaptable setups tailored to your performance needs. The software supports VST-compliant effects and soft synths, enabling the creation of extraordinary musical experiences, while also being compatible with MIDI controllers and timecoded vinyl or CD setups. With Deckadance 2, you'll find all the essential tools and features to distinguish yourself in the music scene! You can create as many deck and mixer configurations as you wish and save them as "snapshots" for easy retrieval later through customizable keyboard shortcuts, whether in momentary or toggle settings. This level of customization ensures that every performance can be uniquely crafted to express your individual style.

Description

Enhance your customer interactions with Groove, the all-in-one solution designed to engage, assist, and impress your clientele. Our platform ensures that you and your team can effortlessly provide exceptional customer experiences at every touchpoint. Enjoy authentic, direct dialogues with your customers, streamlining communication and allowing you to focus more on addressing their needs rather than just providing support. Groove empowers your support team to respond to customer inquiries swiftly and effectively, boosting overall efficiency. You can annotate conversations with internal notes for discreet discussions among team members, fostering collaboration. Additionally, the system allows you to see if someone is already engaged in a conversation, preventing the awkwardness of duplicate responses. By designating specific conversations to individual team members, accountability and clarity regarding responsibilities are always maintained, leading to a more organized approach to customer service. With Groove, your team can transform the way you interact with customers, ensuring that every engagement is memorable and impactful.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Constant Contact Lead Gen & CRM No 
GitHub No 
Help Desk Migration No 
HubSpot Data Hub No 
JustCall No 
LinkedIn No 
Lyftrondata No 
Olark No 
Pabbly Connect No 
Refold No 
Retently No 
Salesforce No 
Salesforce Agentforce Education No 
Teamleader No 
Trello No 
VisitorTrack No 
WordPress No 
Workers by Delos No 
X (Twitter) No 
deals&projects No 

Integrations

Constant Contact Lead Gen & CRM Yes 
GitHub Yes 
Help Desk Migration Yes 
HubSpot Data Hub Yes 
JustCall Yes 
LinkedIn Yes 
Lyftrondata Yes 
Olark Yes 
Pabbly Connect Yes 
Refold Yes 
Retently Yes 
Salesforce Yes 
Salesforce Agentforce Education Yes 
Teamleader Yes 
Trello Yes 
VisitorTrack Yes 
WordPress Yes 
Workers by Delos Yes 
X (Twitter) Yes 
deals&projects Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$12 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Staton

Founded

1946

Country

United States

Website

www.stantondj.com/deckadance-2.html

Vendor Details

Company Name

Groove Networks

Founded

2013

Country

United States

Website

www.groovehq.com

Product Features

DJ

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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