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features
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support

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Description

ValueCloud® offers a robust framework and repository designed to store and analyze critical customer value information, transforming it into actionable insights and valuable assets that can be utilized by various teams within the organization, including product managers, marketers, sales personnel, value engineers, professional services, and customer success teams. Understanding customer value is essential and represents the next necessary advancement in Customer Relationship Management, as authentic relationships with customers hinge entirely on the perceived value offered. However, existing CRM systems and other business platforms lack the functionality needed for effective customer value management. We assert that any organization aiming to transition to higher value and higher margin business models must treat customer value as a crucial strategic asset, which will not only foster competitive differentiation but also enrich discussions, establish trusted advisor relationships, and ultimately drive improved business outcomes. A focus on customer value management will enable companies to navigate the complexities of modern markets more effectively.

Description

Value Viewpoint is an engagement platform focused on value that streamlines the process of generating business cases, crafting ROI narratives, and facilitating outreach based on benchmarks throughout the entire sales process. Sales representatives can quickly create customized, concise executive reports that address the specific challenges faced by prospects, which can enhance response rates by as much as 400% and reduce the length of sales cycles by an average of 60%. Additionally, these brief case studies can be effortlessly transformed into comprehensive collaborative value assessments alongside customers. The platform operates through a straightforward three-step process that includes data input, AI-driven ROI analysis, and the generation of executive reports, all while supporting functions such as industry research, benchmark evaluations, financial modeling, hypothesis-driven exploration, business process optimization, and the design of visually appealing reports in one cohesive interface. By harnessing six essential capabilities, Value Viewpoint not only accelerates the conversion process but also fosters trust through data-driven insights, enhances deal sizes by showcasing the costs of alternative solutions, and sets offerings apart with distinct value propositions. Ultimately, this holistic approach empowers sales teams to engage more effectively and efficiently with potential clients.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
HubSpot CRM No 
Indent Yes 
Microsoft Dynamics 365 Yes 
ServiceNow No 

Integrations

Salesforce Yes 
HubSpot CRM Yes 
Indent No 
Microsoft Dynamics 365 No 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DecisionLink

Founded

1995

Country

United States

Website

www.decisionlink.com/products/

Vendor Details

Company Name

Value Viewpoint

Country

United States

Website

valueviewpoint.ai/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Product Features

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Alternatives

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