Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ValueCloud® offers a robust framework and repository designed to store and analyze critical customer value information, transforming it into actionable insights and valuable assets that can be utilized by various teams within the organization, including product managers, marketers, sales personnel, value engineers, professional services, and customer success teams. Understanding customer value is essential and represents the next necessary advancement in Customer Relationship Management, as authentic relationships with customers hinge entirely on the perceived value offered. However, existing CRM systems and other business platforms lack the functionality needed for effective customer value management. We assert that any organization aiming to transition to higher value and higher margin business models must treat customer value as a crucial strategic asset, which will not only foster competitive differentiation but also enrich discussions, establish trusted advisor relationships, and ultimately drive improved business outcomes. A focus on customer value management will enable companies to navigate the complexities of modern markets more effectively.
Description
Shark Finesse is a cutting-edge platform powered by AI that streamlines and standardizes the process of creating, managing, and delivering business cases focused on customer needs throughout the sales cycle. At the heart of its functionality is the SharkSense AI engine, which facilitates value engineering by establishing connections between your solutions and customer objectives, while also leading collaborative sessions that enhance both clarity and efficiency in developing business cases. As an enterprise-ready cloud application, it features a user-friendly web interface that supports marketing, pre-sales, sales, and customer success teams in real-time across various devices, including desktop, tablet, and mobile, and it remains functional even without an internet connection, ensuring that discussions with customers emphasize measurable ROI instead of getting bogged down with spreadsheets. Moreover, the platform organizes your product catalogs, financial calculators, and industry-specific templates, includes a comprehensive library of benefit frameworks, and produces outputs that are compatible with popular software like Microsoft Office, Google Workspace, and OpenOffice, ultimately making it an indispensable tool for driving customer engagement and value realization. This holistic approach not only enhances productivity but also empowers teams to focus on what truly matters—delivering results that resonate with clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Active Directory
No
Apache OpenOffice
No
Designcenter NX CAD
No
Google Workspace
No
HIACS
No
Indent
Yes
Microsoft 365
No
Microsoft Azure
No
Microsoft Dynamics 365
Yes
Integrations
Salesforce
Yes
Active Directory
Yes
Apache OpenOffice
Yes
Designcenter NX CAD
Yes
Google Workspace
Yes
HIACS
Yes
Indent
No
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Dynamics 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$3,287.47 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DecisionLink
Founded
1995
Country
United States
Website
www.decisionlink.com/products/
Vendor Details
Company Name
Shark Finesse
Founded
2002
Country
United Kingdom
Website
sharkfinesse.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
No
Email Sequences
No
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
No
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No