Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ValueCloud® offers a robust framework and repository designed to store and analyze critical customer value information, transforming it into actionable insights and valuable assets that can be utilized by various teams within the organization, including product managers, marketers, sales personnel, value engineers, professional services, and customer success teams. Understanding customer value is essential and represents the next necessary advancement in Customer Relationship Management, as authentic relationships with customers hinge entirely on the perceived value offered. However, existing CRM systems and other business platforms lack the functionality needed for effective customer value management. We assert that any organization aiming to transition to higher value and higher margin business models must treat customer value as a crucial strategic asset, which will not only foster competitive differentiation but also enrich discussions, establish trusted advisor relationships, and ultimately drive improved business outcomes. A focus on customer value management will enable companies to navigate the complexities of modern markets more effectively.
Description
Sales Infinite serves as an all-encompassing platform that integrates CRM with comprehensive Customer Lifecycle Management and E-Commerce functionalities. In today's fast-paced marketplace, a standard CRM system is inadequate for effectively overseeing customer interactions. It's essential to break down the barriers of conventional systems in order to develop a robust and engaging relationship management approach. Without complete insight and authority over the entire customer journey—including sales orders, invoices, payments, and support data—how can any organization truly nurture their customer relationships? While numerous CRM solutions assert that they offer an all-in-one answer, one undeniable fact remains: they struggle to foster genuine connections with customers. When a prospect transitions to becoming a customer, traditional CRM systems often fall short, leaving businesses ill-equipped to manage the evolving relationship. This gap highlights the necessity for an integrated solution like Sales Infinite, which is designed to bridge those shortcomings and enhance customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Indent
No
Microsoft Dynamics 365
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DecisionLink
Founded
1995
Country
United States
Website
www.decisionlink.com/products/
Vendor Details
Company Name
Innovations Infinite
Founded
2011
Country
United Kingdom
Website
www.salesinfinite.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes