Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ValueCloud® offers a robust framework and repository designed to store and analyze critical customer value information, transforming it into actionable insights and valuable assets that can be utilized by various teams within the organization, including product managers, marketers, sales personnel, value engineers, professional services, and customer success teams. Understanding customer value is essential and represents the next necessary advancement in Customer Relationship Management, as authentic relationships with customers hinge entirely on the perceived value offered. However, existing CRM systems and other business platforms lack the functionality needed for effective customer value management. We assert that any organization aiming to transition to higher value and higher margin business models must treat customer value as a crucial strategic asset, which will not only foster competitive differentiation but also enrich discussions, establish trusted advisor relationships, and ultimately drive improved business outcomes. A focus on customer value management will enable companies to navigate the complexities of modern markets more effectively.
Description
Driving the evolution of digital transformation while empowering knowledge workers to realize their full potential is central to our philosophy. We firmly believe that the true strength of AI lies in its ability to work alongside humans, taking care of urgent yet low-value repetitive tasks, thereby allowing individuals to dedicate more time to innovative and fulfilling projects. This not only enhances personal job satisfaction but also fosters genuine value creation for organizations. Furthermore, we maintain that the advantages of AI come not from displacing human employees but from amplifying their capabilities, which is the foundation of Knowledge Automation. Arago aims to extend the advantages of Artificial Intelligence to enterprise clients worldwide through Knowledge Automation solutions. After receiving an investment from KKR in 2014, we significantly accelerated the development of our HIRO system and broadened our Knowledge Automation services to encompass all processes and industries as a SaaS offering, ensuring that businesses can harness this transformative technology effectively. Ultimately, our goal is to transform workplaces into environments where human ingenuity is complemented by AI, leading to a future of enhanced productivity and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Indent
Yes
Microsoft Dynamics 365
Yes
SAP Store
No
Salesforce
Yes
Integrations
Indent
No
Microsoft Dynamics 365
No
SAP Store
Yes
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
DecisionLink
Founded
1995
Country
United States
Website
www.decisionlink.com/products/
Vendor Details
Company Name
Almato AG
Founded
1998
Country
Germany
Website
www.almato.com/en/solutions/hiro-ai
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
Yes
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes