Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform your organization with Decision Lens to enhance long-term strategies, streamline mid-range prioritization, and execute short-term funding with precision. This approach ensures a sustained competitive edge by optimizing the use of your finite resources, both now and in the future, to yield the most favorable results. With over 15 years of experience in modernizing planning within the public sector, we have continuously refined our solutions to address current demands while offering the advanced features of tomorrow. Decision Lens empowers organizations with unparalleled operational advantages, showcasing a range of capabilities that are revolutionizing the public sector. By modernizing your decision-making processes, prioritization, and resource allocation, you can effectively fulfill your mission. Your objective is to gather, assess, and disseminate critical intelligence, enabling leaders to make informed choices that safeguard America’s interests for years to come. Ultimately, this modernization not only supports immediate objectives but also lays the groundwork for future resilience and adaptability.
Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Decision Lens
Founded
2005
Country
United States
Website
www.decisionlens.com
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
No
Visual Analytics
Yes
Decision Support
Application Development
No
Budgeting & Forecasting
Yes
Data Analysis
Yes
Decision Tree Analysis
Yes
Monte Carlo Simulation
No
Performance Metrics
Yes
Rules-Based Workflow
Yes
Sensitivity Analysis
Yes
Thematic Mapping
No
Version Control
No
Government
Budgeting & Forecasting
Yes
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
Yes
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
Yes
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Project Portfolio Management
Budget Management
Yes
Collaboration
Yes
Dashboard
Yes
Issue Management
No
Milestone Tracking
Yes
Portfolio Management
Yes
Project Planning
Yes
Requirements Management
Yes
Resource Management
Yes
Status Tracking
Yes
Task Management
No
Time & Expense Tracking
No
Strategic Planning
Budgeting & Forecasting
No
Dashboard
No
Goal Setting / Tracking
No
Idea Management
No
KPIs
No
Modeling & Simulation
No
Roadmapping
No
Scenario Planning
No
Scorecards
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
Yes
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No