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Description
You might find it challenging to scrutinize every session replay, but Decibel's AI can effortlessly handle that task. Unlock the potential of DXS® – recognized as the most advanced algorithm designed to enhance digital interactions. By leveraging DXS®, you access an extensive reservoir of knowledge aimed at elevating digital experiences. Gain immediate insights that can dramatically boost online conversion rates, user engagement, and customer fidelity. With years of refinement on heavily-trafficked sites, Decibel’s DXS® evaluates billions of digital interactions monthly, driving an unmatched insight mechanism. Once installed, Decibel's intelligence is swiftly integrated into your website, revealing patterns related to user frustration and engagement, while identifying and highlighting subpar experiences. Dive deeper with comprehensive visualizations that allow you to empathize with your users, recognize their challenges, and prioritize necessary enhancements alongside your team. Furthermore, Decibel enhances the tools you already use by providing valuable data about the caliber of digital experiences. This integration ensures you remain informed and equipped to make data-driven decisions for continuous improvement.
Description
In order to get a complete view of customer/account-level journeys, understand attribution, and uncover cross-functional business insights, event data is often duplicated and exported from product analytics solutions to the data warehouse. This creates inconsistent data between two platforms: siloed product analytics solutions and SQL/BI tools running on the data warehouse. Adding to the challenge, BI tools are not even designed to explore and derive insights from event data.
NetSpring offers a single self-service tool for product analytics with BI-style ad hoc visual exploration, working directly off the data warehouse as the single source of truth.
Key Benefits:
- GTM Teams: Self-serve answers to the next business question without worrying about data availability
- Data & Analytics Teams: Support GTM teams with governed, self-service tooling
- C-Suite: Leverage the data warehouse (source of truth) for consistent results and to avoid data duplication, reverse ETL, and security issues
Key Capabilities:
- Self-Service: Rich library of behavioral analytics templates
- Analytical Power of BI: Self-guided ad hoc visual exploration
- Warehouse-Native: Rich business context with no data duplication
API Access
Has API
API Access
Has API
Integrations
AT Internet
Adobe Campaign
Adobe Experience Cloud
Amazon Redshift
BlueConic
Convert Experiences
Google Analytics
Google Cloud BigQuery
Invoca
Medallia
Integrations
AT Internet
Adobe Campaign
Adobe Experience Cloud
Amazon Redshift
BlueConic
Convert Experiences
Google Analytics
Google Cloud BigQuery
Invoca
Medallia
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49/mo per seat
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Decibel
Founded
2003
Country
United Kingdom
Website
decibel.com
Vendor Details
Company Name
NetSpring
Founded
2019
Country
United States
Website
www.netspring.io
Product Features
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Product Features
Mobile App Analytics
A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking