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Description
Debtrak is utilized by various governments, financial institutions, and large enterprises across the globe due to its unparalleled capacity to meet the demands of debt collection software. In an era where effective debt recovery is crucial, few technologies can match the versatility and strength of Debtrak. The platform's remarkable success is evident, as no client has switched to another software solution since our inception in 2002. We offer seamless integration with standard industry interfaces, payment gateways, dialers, and data services for easy import and export. Debtrak also includes a client and debtor extranet, complemented by a mobile-responsive web application for debtors. Our systems, which are compliant with PCI DSS and undergo regular penetration testing, are integral to our Defence-in-Depth Strategy. The advantages are clear, with over 1500 features and tools designed to tackle a multitude of issues that most debt collection software fails to address. Furthermore, the configuration process is user-friendly, requiring no developer expertise to set up. This accessibility allows organizations to swiftly implement Debtrak and benefit from its comprehensive capabilities.
Description
Originally, Efficient App was solely focused on debt collection, requiring considerable manual effort for many processes. However, following a significant upgrade, it now boasts comprehensive Customer Relationship Management (CRM) capabilities. Just like in the past, Efficient App enables InterStation agents and back-office personnel to track accounts from the initiation of a claim all the way through to its resolution. Both customers and agents can easily monitor each stage of the process. With the new enhancements, a majority of tasks are now automated, minimizing the potential for oversights or mistakes. For example, all incoming and outgoing emails—whether from the debtor, agent, customer, or a third party—are automatically organized and stored in the relevant account along with appropriate notes. Additionally, when an action is initiated that demands attention from one or more individuals, it automatically updates their personal calendars with the necessary task and its deadline, ensuring everyone stays informed and accountable. This transformation not only streamlines operations but also significantly improves communication and efficiency within the team.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$4000 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Debtrak
Founded
2006
Country
United Kingdom
Website
www.debtrak.com
Vendor Details
Company Name
InterStation Debt Collections
Founded
1998
Country
Switzerland
Website
www.inter-station.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management