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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Debmedia specializes in creating technology solutions that enhance both customer experiences and overall business outcomes. Deliver the appropriate message at the ideal moment within your locations. Their software allows for centralized management of your screen network's content in real time, ensuring straightforward usability for immediate editing. You can activate content based on various external factors. Access real-time metrics, comprehensive statistics, and regular reports, all while utilizing a content calendar. Tailor messages specifically to the current context of your organization. Improve visibility into factors influencing purchasing behavior. Craft engaging and dynamic content that captivates customers, employing a variety of formats such as videos, images, widgets, websites, or social media. Track performance effortlessly with intuitive real-time reports. Customize advertisements using multiple templates and elements as needed. Organizations across diverse sectors rely on Debmedia to effectively manage their customer interactions and experiences. This innovative approach helps businesses stay competitive and responsive to their customers' needs.

Description

Solutions for real-time and historical performance management tailored for wallboards and agent desktops are essential. By transforming data into actionable insights, call centers can significantly improve their efficiency. It is crucial to optimize workforce management, ensuring that agents are well-informed and capable of self-managing their tasks. This approach not only enhances the customer experience but also provides real-time performance metrics to adapt to shifting demands. Ensuring that all team members remain aligned fosters a collaborative atmosphere focused on delivering exceptional service to customers. A cohesive agent experience is vital, whether employees are working remotely or on-site. Achieve your operational goals effectively! Geomant Wallboard solutions are capable of aggregating and showcasing data from a multitude of sources. With certified connectors and a wealth of experience with various CRM platforms, we streamline processes for every stakeholder involved. Provide decision-makers with essential metrics across diverse platforms, presenting a comprehensive overview of operations. Additionally, equip your management team with mobile access to effortlessly monitor business health from anywhere, ensuring they remain connected and informed at all times. This level of accessibility transforms how management engages with their teams and drives overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office No 
IBM Watson No 
Inova No 
LUIS No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Salesforce No 
ServiceNow No 
Skype No 

Integrations

Avaya Cloud Office Yes 
IBM Watson Yes 
Inova Yes 
LUIS Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow Yes 
Skype Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Debmedia

Founded

2013

Country

Argentina

Website

debmedia.com/debsign/

Vendor Details

Company Name

Geomant

Founded

1984

Country

United Kingdom

Website

www.geomant.com/end-user-solutions/wallboards-for-contact-centers

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

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