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Description

Enhance both your revenue and customer relationships by leveraging the exclusive insights and strategies offered by Dealer.com and Cox Automotive. Ensure that your marketing efforts deliver the right messages to the right consumers at the optimal moments, helping you stay ahead of your rivals. The effectiveness of your leads is directly linked to the quality of the website generating them. Craft a tailored experience that meets the desires of your customers and boosts conversion rates. Engage with shoppers ready to buy through highly personalized sales and service interactions, thereby elevating customer satisfaction and involvement. Focus on lowering bounce rates while maximizing profitability. By connecting with potential buyers at the onset of their car purchasing journey, you can generate more qualified leads that convert at a higher rate. With Accelerate My Deal, you can initiate transactions directly from your Digital Storefront, Autotrader listings, or Kelley Blue Book, empowering consumers to select their own purchasing journey, facilitate self-education, and kickstart their car buying experience seamlessly. By embracing these strategies, you not only improve your sales pipeline but also foster lasting relationships with customers.

Description

No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoRaptor CRM Yes 
Autotrader Yes 
Boost.ai No 
CloudPano Yes 
Conectys No 
Constant Contact Lead Gen & CRM Yes 
Datto RMM No 
DriveCentric Yes 
LeadsBridge Yes 
LivePerson No 
Marchex No 
Prodigy Yes 
Rebotify No 
SnapCell Yes 
Spyne Yes 
VPiX 360 Yes 
Xplenty No 
Xtime Yes 
Zeus Software Yes 
nVision Yes 

Integrations

AutoRaptor CRM No 
Autotrader No 
Boost.ai Yes 
CloudPano No 
Conectys Yes 
Constant Contact Lead Gen & CRM No 
Datto RMM Yes 
DriveCentric No 
LeadsBridge No 
LivePerson Yes 
Marchex Yes 
Prodigy No 
Rebotify Yes 
SnapCell No 
Spyne No 
VPiX 360 No 
Xplenty Yes 
Xtime No 
Zeus Software No 
nVision No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cox Automotive

Founded

2014

Country

United States

Website

www.dealer.com

Vendor Details

Company Name

LivePerson

Founded

1995

Country

United States

Website

www.livepersonautomotive.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration Yes 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory No 
Parts Management No 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Autotrader Reviews

Autotrader

Autotrader US

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software
Autotrader Reviews

Autotrader

Autotrader US
Online Shopper Reviews

Online Shopper

Dealer Inspire