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Description
Dealerlogix provides a comprehensive solution designed to enhance your service lanes through a user-friendly, customizable, and scalable fixed ops suite that can be accessed from any device. Our top-notch process seamlessly integrates your service lane, parts department, and technicians, leading to improved customer satisfaction, retention, and increased profits. More than just software, our system is a DMS-integrated, customer-focused platform that boosts profitability by ensuring your service operations are both consistent and efficient. Our dedicated installers and trainers collaborate with your teams to adapt our Service Workflow Suite according to your unique labor rates, parts codes, and service offerings. We ensure a swift setup, allowing you to concentrate on the key priorities: enhancing customer satisfaction, boosting retention, and maximizing fixed ops profitability. Furthermore, we enable your clients to schedule, approve, and pay for vehicle repairs conveniently without needing to visit your dealership physically. Additionally, the Service Valet feature is an integral component of Dealerlogix's all-encompassing solution, enhancing convenience for both dealers and customers alike.
Description
Enhance customer loyalty by focusing on service drive retention. The Driver’s Advocate System simplifies customer retention by offering a tailored and rewarding experience, which encourages increased interaction with your dealership. This system includes a service scheduler that sends direct, mileage-based messages for service and maintenance reminders. Additionally, it features a loyalty point tracker that allows customers to redeem points for discounts on dealership services or as a contribution toward their next vehicle purchase from the same dealership. It also boasts a theft tracker that notifies users if their vehicle is moved while unattended, a user-friendly fuel finder, and many other valuable tools! The Driver’s Advocate System is compatible with both Apple and Android devices, making it accessible to a wide range of users. To get started, simply visit your device's app store and search for the “Maintain Auto” app.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
DealerLogix
Country
United States
Website
www.dealerlogix.com
Vendor Details
Company Name
EFG Companies
Founded
1977
Country
United States
Website
www.efgcompanies.com/products/drivers-advocate/
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
No
Document Management
Yes
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
Yes
New Car Lot
No
Online Inventory
No
Parts Management
Yes
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
Yes
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
