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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ONE Platform is a comprehensive, cloud-based solution that links your dealership, customers, and external systems, enhancing the efficiency of your service department while improving the overall customer experience. If you aim to refine your service operations and significantly boost your profitability, you require a singular, cohesive system that seamlessly connects all relevant data, personnel, and workflows within your service department. ONE Platform by Dealer-FX is the answer. With our top-tier partnerships and integrations, ONE Platform consolidates customer and vehicle data into an easy-to-navigate interface, offering your service team real-time access to the information they need. At every phase of the service process, ONE Platform empowers you to deliver an outstanding customer experience that propels your dealership's growth. Our solutions are designed to enhance every aspect of your service operations, ensuring that you operate both efficiently and profitably. By leveraging ONE Platform, you are not just adopting a system; you are investing in the future success of your dealership.

Description

Enhance customer loyalty by focusing on service drive retention. The Driver’s Advocate System simplifies customer retention by offering a tailored and rewarding experience, which encourages increased interaction with your dealership. This system includes a service scheduler that sends direct, mileage-based messages for service and maintenance reminders. Additionally, it features a loyalty point tracker that allows customers to redeem points for discounts on dealership services or as a contribution toward their next vehicle purchase from the same dealership. It also boasts a theft tracker that notifies users if their vehicle is moved while unattended, a user-friendly fuel finder, and many other valuable tools! The Driver’s Advocate System is compatible with both Apple and Android devices, making it accessible to a wide range of users. To get started, simply visit your device's app store and search for the “Maintain Auto” app.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autosoft Yes 
CDK Global Yes 
Consensys Quorum Yes 
DealerSocket Yes 
Doppler Yes 
Excede DMS Yes 
Flai Yes 
Mia Yes 
Pam Yes 
SAP Cloud Platform Yes 
Spyne Yes 
Stripe Yes 

Integrations

Autosoft No 
CDK Global No 
Consensys Quorum No 
DealerSocket No 
Doppler No 
Excede DMS No 
Flai No 
Mia No 
Pam No 
SAP Cloud Platform No 
Spyne No 
Stripe No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Dealer-FX

Founded

2007

Country

Canada

Website

www.dealer-fx.com/one-platform/

Vendor Details

Company Name

EFG Companies

Founded

1977

Country

United States

Website

www.efgcompanies.com/products/drivers-advocate/

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration Yes 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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