Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
You can share your screen without signing up for an account by simply clicking the share your screen button to begin sharing or to set up video and audio calls. To initiate a meeting, either create a new one or join an existing session by either following the meeting URL or entering the meeting code in the designated box and clicking the join button. You have the option to either join an existing meeting or create a new one by selecting the appropriate button or inputting the meeting ID. Make sure to distribute the meeting code to others so they can participate, and you can facilitate communication by sharing your microphone, camera, and screen with the group. To accomplish this, just press the mic button for audio, the video button for visuals, or the screen button to share your display. While the screen sharing and audio conferencing services are available for free, opting for the pro plan unlocks additional features including video conferencing, chat functionality, and more integrations. Additionally, we offer a developer-friendly SDK designed for seamless integration of screen sharing and audio-video conferencing capabilities into your platform, making it easier than ever to enhance your communication tools. This flexibility allows for a more customized experience tailored to your specific needs.
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Chatra
No
Drift
No
Intercom
No
LiveChat
No
Olark
No
Re:amaze
No
Slaask
No
Slack
Yes
SnapEngage
No
Zendesk
No
Integrations
Chatra
Yes
Drift
Yes
Intercom
Yes
LiveChat
Yes
Olark
Yes
Re:amaze
Yes
Slaask
Yes
Slack
No
SnapEngage
Yes
Zendesk
Yes
Pricing Details
$9.00/month
Recording and scheduling features come with the plus.
Free Trial
Yes
Free Version
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DeadSimpleScreenSharing
Founded
2013
Country
India
Website
www.deadsimplescreensharing.com
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Product Features
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
No
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
No
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No