Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

You can share your screen without signing up for an account by simply clicking the share your screen button to begin sharing or to set up video and audio calls. To initiate a meeting, either create a new one or join an existing session by either following the meeting URL or entering the meeting code in the designated box and clicking the join button. You have the option to either join an existing meeting or create a new one by selecting the appropriate button or inputting the meeting ID. Make sure to distribute the meeting code to others so they can participate, and you can facilitate communication by sharing your microphone, camera, and screen with the group. To accomplish this, just press the mic button for audio, the video button for visuals, or the screen button to share your display. While the screen sharing and audio conferencing services are available for free, opting for the pro plan unlocks additional features including video conferencing, chat functionality, and more integrations. Additionally, we offer a developer-friendly SDK designed for seamless integration of screen sharing and audio-video conferencing capabilities into your platform, making it easier than ever to enhance your communication tools. This flexibility allows for a more customized experience tailored to your specific needs.

Description

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chatra No 
Drift No 
Intercom No 
LiveChat No 
Olark No 
Re:amaze No 
Slaask No 
Slack Yes 
SnapEngage No 
Zendesk No 
tawk.to No 

Integrations

Chatra Yes 
Drift Yes 
Intercom Yes 
LiveChat Yes 
Olark Yes 
Re:amaze Yes 
Slaask Yes 
Slack No 
SnapEngage Yes 
Zendesk Yes 
tawk.to Yes 

Pricing Details

$9.00/month
Recording and scheduling features come with the plus.
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DeadSimpleScreenSharing

Founded

2013

Country

India

Website

www.deadsimplescreensharing.com

Vendor Details

Company Name

Median

Founded

2017

Country

United States

Website

www.hellomedian.com

Product Features

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Alternatives

Alternatives

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