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Description
Deacon is an intuitive AI customer support agent tailored for startups, small to medium enterprises, and apps with a distinctive vibe.
You can effortlessly upload your help documents or connect your website, allowing Deacon to begin assisting your users with their inquiries right away.
Moreover, Deacon is equipped to collect valuable user insights, including identifying pain points, uncovering missing features, and understanding end goals, which aids in accelerating your development process, fine-tuning your offerings, or targeting specific market segments.
Integrating the customer support widget into your application is quick and free, requiring just a single line of code, enabling you to engage with your users around the clock in any language.
With Deacon, customer satisfaction becomes a priority as you gain deeper insights into user needs and preferences, driving your business towards greater success.
Description
Supbotive is an innovative customer support automation platform that leverages AI technology to assist businesses in managing repetitive inquiries through channels such as WhatsApp, Telegram, and website chat. It empowers companies to customize a chatbot utilizing their own information repository, which encompasses FAQs, policies, product specifications, service instructions, return and refund guidelines, as well as internal support protocols.
The intelligent chatbot interprets customer intent and delivers immediate, consistent responses based on verified business documentation. In situations involving complex, sensitive, or ambiguous questions, Supbotive employs a sophisticated escalation system to seamlessly hand over the conversation to a human agent, ensuring that customers do not have to repeat their concerns.
By implementing Supbotive, organizations can significantly lessen the burden on support teams, enhance response times, ensure the accuracy of answers, and enable support staff to engage in more valuable interactions with customers, ultimately leading to improved customer satisfaction. Enhanced efficiency in customer support processes fosters a more productive environment for both customers and support teams alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$40/month
Free Trial
Yes
Free Version
Yes
Pricing Details
£30/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Deacon
Founded
2006
Country
United Kingdom
Website
heydeacon.com
Vendor Details
Company Name
Absoluit
Founded
2016
Country
Norway
Website
supbotive.com