Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Deacon is an intuitive AI customer support agent tailored for startups, small to medium enterprises, and apps with a distinctive vibe.
You can effortlessly upload your help documents or connect your website, allowing Deacon to begin assisting your users with their inquiries right away.
Moreover, Deacon is equipped to collect valuable user insights, including identifying pain points, uncovering missing features, and understanding end goals, which aids in accelerating your development process, fine-tuning your offerings, or targeting specific market segments.
Integrating the customer support widget into your application is quick and free, requiring just a single line of code, enabling you to engage with your users around the clock in any language.
With Deacon, customer satisfaction becomes a priority as you gain deeper insights into user needs and preferences, driving your business towards greater success.
Description
Enjo AI is a robust support automation platform designed for enterprises, utilizing generative AI to create intelligent support agents that effectively manage workflows across IT, HR, and customer service from start to finish. Organizations can customize these agents using their own knowledge bases, including documents, tickets, files, videos, and SharePoint visuals, which allows for precise and context-driven responses, automatic ticket creation and routing, and the ability to execute tasks across various systems through natural language commands. The platform also offers AI-powered search capabilities for tailored query responses, automated ticketing to streamline request management, and agent assist features that provide real-time support to human agents. Additionally, it includes AI actions for executing tasks such as database queries or updating records, along with AI Insights that offer valuable visibility into trends, potential bottlenecks, and overall performance metrics. With seamless integration into popular tools like Slack, Teams, Jira, and ServiceNow, it allows for quick implementation, often providing immediate value from day one through a no-code setup process. This innovative approach not only enhances productivity but also revolutionizes how organizations interact with their support systems.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
No
Atlassian Data Center
No
Jira
No
Microsoft SharePoint
No
Microsoft Teams
No
Salesforce
No
ServiceNow
No
Slack
No
Integrations
Amazon Web Services (AWS)
Yes
Atlassian Data Center
Yes
Jira
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Salesforce
Yes
ServiceNow
Yes
Slack
Yes
Pricing Details
$40/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$490 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Deacon
Founded
2006
Country
United Kingdom
Website
heydeacon.com
Vendor Details
Company Name
Enjo
Country
United States
Website
www.enjo.ai/