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Description
Daxium-Air offers a collection of mobile business applications that are fully customizable to enhance both your operational efficiency and corporate image. Accelerate your retail processes with this innovative solution. Your sales and merchandising teams can effortlessly manage daily tasks such as point-of-sale activities, promotions, data collection on-site, store inspections, and mystery shopping, among other functions. Additionally, you can effectively oversee and streamline the workflows of your technicians, supervisors, and inspectors by planning their assignments and digitizing intervention reports using real-time mobile forms. Our versatile web and mobile platform, Daxium-Air, empowers you to create a tailored workforce management system complete with a customizable back-office that allows you to adjust colors, menus, and forms to suit your needs. Furthermore, you can design personalized dashboards and automated reports to gain valuable insights into your operations and ensure everything runs smoothly. This comprehensive approach to mobile management makes Daxium-Air an essential tool for any modern business looking to stay competitive.
Description
We are confident that by providing a distinctive, adaptable, and responsive platform, particularly as a Field Service Management solution, you will be able to achieve the highest level of customer service possible. This all-encompassing platform streamlines the handling of incoming calls, facilitates online support, enables chat, SMS, self-service application synchronization, emails, and social media integration for comprehensive customer management. It also features multi-platform mobile applications designed to oversee your field workforce effectively. This empowers your mobile team to receive, queue, schedule, complete, update, and notify regarding their job orders while on the go. With iTouchVision’s Service Desk Solution, you can achieve seamless life-cycle management of service requests and tasks. Additionally, all back-office operations can be organized and managed through effortless, automated administrative workflows. While our highly customizable platform can cater to most of your business requirements, a ready-made solution is unlikely to fully align with your specific processes. In cases where our platform does not fully satisfy your needs, we are dedicated to collaborating with you to find suitable alternatives.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Daxium
Founded
2005
Country
France
Website
www.daxium.com
Vendor Details
Company Name
iTouchVision
Founded
2009
Country
United Kingdom
Website
www.itouchvision.com
Product Features
App Design
Change Management
Yes
Collaboration
No
Design Templates
Yes
Drag & Drop
Yes
Feature Library
Yes
Prototyping
No
Testing Management
No
Visual Interface
No
App Makers
Collaboration Tools
Yes
Compatibility Testing
Yes
Deployment Management
No
Drag & Drop
Yes
For eCommerce
No
Forms Creation
No
Iteration Management
Yes
Mobile Apps
No
No-Code
Yes
Pre-Built Templates
Yes
Visual Modeling
No
Web Apps
No
Workflow Management
Yes
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
No
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
Yes
Deployment Management
No
Graphical User Interface
No
Mobile Development
Yes
No-Code
Yes
Reporting/Analytics
No
Software Development
Yes
Source Control
No
Testing Management
No
Version Control
No
Web App Development
Yes
Asset Tracking
Activity Tracking
Yes
Audit Trails
No
Barcoding / RFID
Yes
Checkout / Check-In
No
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
Yes
Location Tracking
No
QR Codes
No
Reservations
No
Service History
Yes
Cleaning Services
Billing & Invoicing
No
Client Management
No
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
Yes
Payroll Management
No
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Service History Tracking
No
Work Order Management
Yes
Construction Scheduling
Bid Management
No
Change Orders
No
Gantt Charts
No
Job Scheduling
Yes
Project Scheduling
Yes
Rescheduling
Yes
Staff Calendar
Yes
Task Management
Yes
EHS Management
Audit Management
Yes
Corrective / Preventive Actions
No
Environmental Management
No
Environmental Risk Assessment
No
Forms Management
No
Incident Management
Yes
Industrial Safety Management
Yes
Injury Reporting
No
Inspection Management
Yes
MSDS
No
OSHA Recordkeeping
No
Occupational Health Management
Yes
Safety Risk Assessment
No
Training Management
Yes
Waste Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
No
Time Clock
No
Work Order Management
Yes
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
No
Document Indexing
No
Drag & Drop
Yes
Full Text Search
No
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
No
Version Control
No
Home Inspection
Billing & Invoicing
No
Color Codes / Icons
No
Comment Library
Yes
Commercial Inspections
Yes
Credit Card Processing
No
Photo Editing
No
Repair Estimates
Yes
Report Summary
Yes
Residential Inspections
Yes
Sketching
No
Templates
Yes
Video
No
Voice Notes
No
Inspection
Appointment Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
No
Photos In Reports
No
Print on Site
No
Report Templates
Yes
Speech Recognition
No
Subcontractor Management
No
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
Mobility
App Management
Yes
Barcode Scanning
No
Compliance Management
Yes
Content Management
Yes
Data Collection
Yes
Data Management
Yes
File Management
Yes
Forms Automation
Yes
Mobile Messaging
No
Remote Access
No
Remote Systems Monitoring
No
No-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
Yes
Integrations Management
No
Iteration Management
Yes
Performance Monitoring
No
Requirements Management
No
Templates
Yes
Visual Modeling
No
Web / Mobile App Development
Yes
Workflow Management
Yes
Punch List
Collaboration
No
Commenting / Notes
Yes
Document Management
Yes
Drag & Drop
Yes
Drawings Integration
Yes
Include Photos In Reports
Yes
Issue Tracking
Yes
Quality Control Checklist
No
Task Management
Yes
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
No
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Task Management
Yes
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No
