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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Daxium-Air offers a collection of mobile business applications that are fully customizable to enhance both your operational efficiency and corporate image. Accelerate your retail processes with this innovative solution. Your sales and merchandising teams can effortlessly manage daily tasks such as point-of-sale activities, promotions, data collection on-site, store inspections, and mystery shopping, among other functions. Additionally, you can effectively oversee and streamline the workflows of your technicians, supervisors, and inspectors by planning their assignments and digitizing intervention reports using real-time mobile forms. Our versatile web and mobile platform, Daxium-Air, empowers you to create a tailored workforce management system complete with a customizable back-office that allows you to adjust colors, menus, and forms to suit your needs. Furthermore, you can design personalized dashboards and automated reports to gain valuable insights into your operations and ensure everything runs smoothly. This comprehensive approach to mobile management makes Daxium-Air an essential tool for any modern business looking to stay competitive.

Description

We are confident that by providing a distinctive, adaptable, and responsive platform, particularly as a Field Service Management solution, you will be able to achieve the highest level of customer service possible. This all-encompassing platform streamlines the handling of incoming calls, facilitates online support, enables chat, SMS, self-service application synchronization, emails, and social media integration for comprehensive customer management. It also features multi-platform mobile applications designed to oversee your field workforce effectively. This empowers your mobile team to receive, queue, schedule, complete, update, and notify regarding their job orders while on the go. With iTouchVision’s Service Desk Solution, you can achieve seamless life-cycle management of service requests and tasks. Additionally, all back-office operations can be organized and managed through effortless, automated administrative workflows. While our highly customizable platform can cater to most of your business requirements, a ready-made solution is unlikely to fully align with your specific processes. In cases where our platform does not fully satisfy your needs, we are dedicated to collaborating with you to find suitable alternatives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Antsroute Yes 
Worldpay No 

Integrations

Antsroute No 
Worldpay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Daxium

Founded

2005

Country

France

Website

www.daxium.com

Vendor Details

Company Name

iTouchVision

Founded

2009

Country

United Kingdom

Website

www.itouchvision.com

Product Features

App Design

Change Management Yes 
Collaboration No 
Design Templates Yes 
Drag & Drop Yes 
Feature Library Yes 
Prototyping No 
Testing Management No 
Visual Interface No 

App Makers

Collaboration Tools Yes 
Compatibility Testing Yes 
Deployment Management No 
Drag & Drop Yes 
For eCommerce No 
Forms Creation No 
Iteration Management Yes 
Mobile Apps No 
No-Code Yes 
Pre-Built Templates Yes 
Visual Modeling No 
Web Apps No 
Workflow Management Yes 

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring No 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging Yes 
Deployment Management No 
Graphical User Interface No 
Mobile Development Yes 
No-Code Yes 
Reporting/Analytics No 
Software Development Yes 
Source Control No 
Testing Management No 
Version Control No 
Web App Development Yes 

Asset Tracking

Activity Tracking Yes 
Audit Trails No 
Barcoding / RFID Yes 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking No 
QR Codes No 
Reservations No 
Service History Yes 

Cleaning Services

Billing & Invoicing No 
Client Management No 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Payroll Management No 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Service History Tracking No 
Work Order Management Yes 

Construction Scheduling

Bid Management No 
Change Orders No 
Gantt Charts No 
Job Scheduling Yes 
Project Scheduling Yes 
Rescheduling Yes 
Staff Calendar Yes 
Task Management Yes 

EHS Management

Audit Management Yes 
Corrective / Preventive Actions No 
Environmental Management No 
Environmental Risk Assessment No 
Forms Management No 
Incident Management Yes 
Industrial Safety Management Yes 
Injury Reporting No 
Inspection Management Yes 
MSDS No 
OSHA Recordkeeping No 
Occupational Health Management Yes 
Safety Risk Assessment No 
Training Management Yes 
Waste Management No 

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking No 
Time Clock No 
Work Order Management Yes 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop Yes 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Home Inspection

Billing & Invoicing No 
Color Codes / Icons No 
Comment Library Yes 
Commercial Inspections Yes 
Credit Card Processing No 
Photo Editing No 
Repair Estimates Yes 
Report Summary Yes 
Residential Inspections Yes 
Sketching No 
Templates Yes 
Video No 
Voice Notes No 

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking No 
Photos In Reports No 
Print on Site No 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Mobility

App Management Yes 
Barcode Scanning No 
Compliance Management Yes 
Content Management Yes 
Data Collection Yes 
Data Management Yes 
File Management Yes 
Forms Automation Yes 
Mobile Messaging No 
Remote Access No 
Remote Systems Monitoring No 

No-Code Development

AI-Assisted Development No 
Business Process Automation No 
Collaborative Development No 
Data Aggregation and Publishing No 
Deployment Management No 
Drag & Drop Yes 
Integrations Management No 
Iteration Management Yes 
Performance Monitoring No 
Requirements Management No 
Templates Yes 
Visual Modeling No 
Web / Mobile App Development Yes 
Workflow Management Yes 

Punch List

Collaboration No 
Commenting / Notes Yes 
Document Management Yes 
Drag & Drop Yes 
Drawings Integration Yes 
Include Photos In Reports Yes 
Issue Tracking Yes 
Quality Control Checklist No 
Task Management Yes 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking No 
Mobile Access Yes 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Task Management Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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